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Hospitality Technology's annual New Tech Showcase is the must-read supplement that covers new hardware, software and services for the lodging and foodservice industry. Download the 2017 New Tech Showcase for more information on these innovative solutions.
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Dorothy Creamer, Editor-in-Chief of Hospitality Technology is a content strategist and publishing professional with 15+ years’ experience in both B2B and B2C communications. As the editorial lead of HT she drives the content strategy for the entire HT brand from print to web and in-person networking/educational events. Creamer also leads the analysis and writing of HT’s three benchmark industry research reports (Lodging Technology Study, Restaurant Technology Study and Customer Engagement Technology Study). In addition, she develops content and leads speaker recruitment efforts for HT’s three annual industry events (HT-NEXT, MURTEC, and the MURTEC Executive Summit).
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Dorothy Creamer, Editor-in-Chief of Hospitality Technology is a content strategist and publishing professional with 15+ years’ experience in both B2B and B2C communications. As the editorial lead of HT she drives the content strategy for the entire HT brand from print to web and in-person networking/educational events. Creamer also leads the analysis and writing of HT’s three benchmark industry research reports (Lodging Technology Study, Restaurant Technology Study and Customer Engagement Technology Study). In addition, she develops content and leads speaker recruitment efforts for HT’s three annual industry events (HT-NEXT, MURTEC, and the MURTEC Executive Summit).
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Dorothy Creamer, Editor-in-Chief of Hospitality Technology is a content strategist and publishing professional with 15+ years’ experience in both B2B and B2C communications. As the editorial lead of HT she drives the content strategy for the entire HT brand from print to web and in-person networking/educational events. Creamer also leads the analysis and writing of HT’s three benchmark industry research reports (Lodging Technology Study, Restaurant Technology Study and Customer Engagement Technology Study). In addition, she develops content and leads speaker recruitment efforts for HT’s three annual industry events (HT-NEXT, MURTEC, and the MURTEC Executive Summit).
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From pre-trip planning to enabling guests to use their own devices to set preferences in a 360-degree connected environment, hotel guests are expecting and demanding mobile features at every step of the journey. This infographic depicts what guests want and what hotels are doing well and not so well when it comes to implementing solutions. Sponsored.
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According to HT’s 2016 Customer Engagement Technology Study, pre-, during and post-stay functionality of guests’ personal devices is a factor in booking decisions. The study reveals that 56% of consumers will be swayed to book a hotel if it offers high-tech guestroom features such as mobile key. In this thought leadership report, three experts offer insights into how hoteliers can leverage mobility to improve operations and the guest experience. Sponsored.
Enabling CIOs to become more effective leaders requires that executives are invested in the overall goals of the company. This sentiment is echoed in Hospitality Technology’s annual Industry Outlook, where the editorial advisory board weighs in on objectives and predictions for the year ahead. HT's editor, Dorothy Creamer, highlights a few skills advisory board members identified as important for technology leaders.
Monitoring and responding to customers on social media is key to brand success, and could offer companies detailed data and actionable insights for growth