A collection of news, articles and other featured content about Nov/Dec 2016 Issue.

A collection of news, articles and other featured content about Nov/Dec 2016 Issue.

Nov/Dec 2016 Issue

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  • Marriott Guests Shape Future Hotel Experience

    If you want to define the future of hospitality, you have to constantly find ways to stay ahead of trends and anticipate consumer needs. Matthew Carroll, vice president of global brand management at Marriott Hotels, discusses the company&#39;s "Live Beta" hotel concept where guests can test the newest service concepts first-hand and give feedback in real-time.<br />  
  • Data as Differentiator

    Analyzing data is becoming ever more vital for the hospitality industry; this month&#39;s issue of <em>HT</em> calls out the conundrum and highlights solutions. <em>HT</em>&#39;s editor, Dorothy Creamer, discusses how data will be the differentiator in this new era of service and customer experience.

A collection of news, articles and other featured content about Nov/Dec 2016 Issue.