Hotels | Hospitality Technology

Hotels

A collection of news, articles and other featured content about Hotels.

Hotel of the Future

Solving the paradox of high-tech, high-touch service and personalized.

2018 Customer Engagement Technology Study: Plugging Into the Digital-Minded Consumer

Artificial meets real intelligence: Hotels and restaurants seek to understand, engage and empower guests.

Amadeus to Acquire TravelClick for $1.52B

Adding TravelClick's cloud-based CRS, GMS and BI solutions for mid-chain and independent hotels will enable Amadeus to reach all segments of the hospitality market.

3 Things Every Hotel Manager Should Do to Ensure Information Security

From training staff to shredding documents, hotels must ensure their guests' information security and mitigate the risk of a data breach.

Why Mobile Communication Is Key to Employee Engagement & Retention

By engaging hotel staff digitally with personal recognition, professional development and cross-team collaboration, hoteliers can touch employees’ hearts, drive loyalty and reduce turnover.

4 Ways Messaging Apps are Overtaking SMS Texting

Messaging apps provide guests with a seamless and consistent multi-channel experience that puts them in charge of communication.

Strategic Shift to Improve HTNG and Industry Alignment

New workgroup structure supports industry’s key priorities.

Tech Finds its Voice, Not THAT Voice

HT's Editor discusses the role of voice technology in hospitality.

Customer Engagement Thought Bombs

HT's Brand Director shares what she found most interesting from the 2018 Customer Engagement Technology Study.

Mandalay Bay Implements IoT Technology to Digitally Control Lights

Technology maximizes energy savings and transforms the convention center experience.

Sawridge Inns Enters Into Strategic Partnership with Revinate

Alberta hospitality firm to leverage Revinate’s marketing and guest feedback solutions.

Holiday Inn Windsor Upgrades Legacy POS to Tablet-Based POS with Givex

Givex' tablet-based Vexilor POS supports operator's food & beverage outlets and integrates with its PMS.

HTNG Launches Frictionless Check-in Workgroup

Workgroup to publish guidance that will enable a more consistent arrival and check-in experience around the globe.

Marriott Chats with HT About Its New AR Mobile App Portal to Paradise

Hotel discusses why it chose AR tech and how it hopes it will enhance the guest experience and improve bookings.