The latest technology offerings raise the emotional and intelligent quotient to provide practical solutions for real issues facing hotels, restaurants.
Rather than using less secure consumer apps to record, share and receive voice messages, the new feature will enable hotel management and staff to communicate quickly, efficiently while on-the-go.
Technology will allow event planners, buyers and hotel sales staff to see a virtual reconstruction of event space and configure the layout in real-time.
OPERA allows Hotel Manquehue to create in-depth customer profiles so the hotel can make personalized suggestions to guests; this personal touch has already helped the group increase customer loyalty.
Laser projection, professional display and professional video technology will be used to educate students and help drive innovative new hospitality use cases.
Launching in early 2020, IHG’s Customer Insights Portal will give travel managers access to data about their company’s spend by brand, stay patterns by region and traveler loyalty and guest experience scores at IHG hotels.
