Hotels

Don’t invest in a simple decision support tool just because it is easier to understand. There are significant benefits to implementing a decision management based tool.

The American Hotel & Lodging Association (AHLA) announced it has welcomed several new members and partner organizations, continuing to grow the association’s reach at a critical time for the hotel industry.

The breakthrough strategic global marketing division -- providing deep specialization in retail, consumer brand, technology and hospitality sectors -- will now deliver complete services both through its corporate parent’s owned media properties, and independent external platforms

In an effort to balance staff shortages, rising customer expectations and increased bookings, hospitality brands should consider the benefit of adapting efficient contact center operations in order to drive growth during this recovery period. 

Prior to joining WTS, Edwards served as Senior Vice President and Chief Information Officer at Red Lion Hotels Corp.

Boutique hospitality AV services group is equipping hotels with broadcast and streaming technologies that will enable them to elevate virtual events, drive revenues, and own the future.

Modern and vibrant 380-room apart’hotel leverages Liveport technology and industry-specific expertise to address growing guest demands for ever faster and reliable online connectivity.

Update to market leading software helps hotels to do more with less and alleviate the pressures of labor shortages.

Jay Pricher promoted to General Counsel as Larry Cuculic assumes President & CEO role.

Tripkicks is an add-on to SAP Concur, and provides travelers with insights and guidance as they book their trip, so they can make informed decisions.

While automation can sometimes help with customer service, outsourcing may just be a better option. Here's why.

eCommerce accounted for nearly 20% of total retail sales in 2020 alone, but as eCommerce grows, so does the threat of fraudulent activity.