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A collection of news, articles and other featured content about Hotels.

MGM Claims Data Stolen Is “Phonebook Data” but Lawsuit Claims Otherwise

MGM says leaked guest data can be found relatively easily via a Google search, but a recent lawsuit claims that passport numbers, military IDs and driver’s license numbers were also stolen and published online by cyber criminals.

Tablets are the Command Center of the Hotel Room … Not Apps, Not TVs

Hoteliers with no plans to add or upgrade existing tablets today are missing out on collecting valuable guest data, driving revenue and boosting satisfaction/loyalty.

How One Hotel Ensures Non-Desk Employees Can Engage, Communicate with Management

The Palazzo Versace Dubai went from notice boards to a mobile solution and was able to effectively eliminate its No. 1 exit interview complaint: lack of communication.

Reducing Feedback Friction Lifts Performance

Communicating with guests mid-stay using three simple open-ended questions via the tech platform of their choice leads to improved guest experience, hotel performance.

HAVRION Partners with Samsung to Improve Safety of Hotel Guests, Employees

Displays in hospitality will be able to provide simple, clear contextual information on what to do in an emergency situation.

Travel and Hospitality Consulting Firms Consolidate to Form PROVision Partners International

Greg Pesik, Matthew Busch and Gregg Hopkins team to provide strategic expertise and real-world guidance to hospitality brands, hotels and resorts, asset managers, airlines, cruise lines, restaurants, and technology companies.

Uniguest Debuts Wayfinder Solution to Improve Guest Engagement

Wayfinder eliminates the need for paper maps, reduces the workload on reception, and can highlight revenue-generation amenities.

Agilysys Pledges Innovation that is 100% Hospitality

Annual Inspire conference welcomes hoteliers and showcases solutions for top challenges.

IHG Announces New Chief Technology Officer

Daniel Blanchard brings more than 25 years of experience in technology leadership.

Oracle is Open…Seriously

Mighty property management systems solutions provider giant outlines lofty goals to help hoteliers improve operations, but promises that progress is not the end game.

Luxury Beach Resort Boosts Bottom Line by Six Figures by Taking Advantage of Daycation Trend

What started as a way to fill a few pool loungers and cabanas quickly became a profitable new opportunity.

4 Strategies for Complying With Wage and Hour Laws as Technology Evolves

Texting an employee after hours about picking up a shift the next day might seem like a good idea, but in reality it's not.

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