Operations

The Next Frontier for Smart Tech: Hotel Lobbies

The same control systems that make guests feel at home can have a beneficial effect on hotel common areas.
Accor Transforms its Accounting System for Hotels in Middle East with Infor SaaS Solution

The hotel group was previously using an on-premise solution for its accounts in the Middle East and wanted to migrate to a SaaS model on the public cloud to provide greater resilience, help standardize its systems, and improve overall efficiency, oversight and security.

Blonder Tongue Labs and Innovative Systems Enable Current and Legacy SMB and Hospitality Video Systems for IP Multicasting

NXG platform with IP Multicast and OTT Unicast significantly reduces operating cost, space and time when SMB’s upgrade their IP video offerings.
Toshiba Apps Boost Customizable Workflows

Workplace productivity bundle simplifies document workflow tasks.
Plate IQ Unveils The Plate IQ Card, A Pre-Approved Spend Management Platform for Hospitality

The Plate IQ Card is a corporate debit card program and spend management platform rolled into one.
Matt Stuhl Joins Sage Restaurants as VP of Operations

Stuhl's experience includes serving as the Vice President of Restaurants, Bars and Events for Two Roads Hospitality where he oversaw 40 operating hotels and resorts.
Industry Hero CMX Helps Restaurants to Deliver on COVID Response

CMX gave customers the ability to record and maintain new standard operating procedures, across all locations, in order to meet changing government health and safety regulations.
SURVEY: Tech is Top Priority for Next 12 Months

Restaurant operators’ priorities also include ensuring customer and employee safety and recruiting employees (38%), according to Zenput and Technomic research. PLUS: the 5 areas for tech investments.
Domino's to Continue Carside Delivery

As restaurants nationwide struggle to find staff, Domino’s has announced it will market its "critical weapon" to drive-thru-oriented consumers.
Velociti Opens Technology Innovation Lab

The 85,000 square foot Innovation Lab is a private warehouse where hospitality companies can work with engineers, project managers and certified technicians to develop and test a broad range of technologies before deployment.
Olive Tree Holdings Launches Hospitality Group, Earmarks $500M for Investment in Hotels

Led by former Holiday Inns, Inc. CEO Ken Hamlet, Olive Tree Hotels & Resorts will focus on dramatically improving customer service with white-glove training and enhancing operations through the introduction of intuitive technology.
HRS Acquires Itelya

Itelya’s invoice collection and data management capabilities simplify an array of downstream functions, including payment to suppliers and VAT reclaim for corporations.
M3 Welcomes Sage Hotel Management to Growing Customer Base

Hotel management company to leverage M3’s reporting and business analytics capabilities.
Five Tips for Surviving Unsteady Occupancies

From tracking the right metrics to clustering operations, these core principles will help hoteliers navigate the current unpredictable market.

A collection of news, articles and other featured content about Operations.