Operations

Highpointe Hotels Corp. is Calling its New BI and Accounting Tools ‘Outstanding’
The full-service management and development company is continuing its 23-year relationship with Aptech through the recent adoption of PVNG and Execuvue; Visit Aptech in Booth 1301 at HITEC.
How Restaurants Can Optimize Technology to Boost Employee Retention in a Competitive Labor Market
By implementing omni-channel POS systems, contactless payment options and back-of-house management solutions, restaurant operators can cultivate an engaging, supportive and fulfilling work environment for their staff.

Check-in/out (hotel)
RoomRaccoon Announces Integration with Nuki to Enhance Hotel Check-ins
The two-way integration will fast-track the guest check-in process and save hotel staff valuable time.
National Restaurant Association Show
NRA Show News: DTG Enables Mobile Delivery of Refrigerated Beverage Concessions
Battery-Powered carts designed for Levy Pilot Program; Address long concession lines and brings ice-cold beverages directly to customers. NRA Show Booth 2784.
Business Automation
Hotel Automation: No Longer Just a 'Nice to Have'
Hoteliers are under considerable pressure to accomplish more with less resources. One of the most effective ways to do this is by implementing technology, which can ease the burden on staff and help to deliver outstanding guest experiences.
Mobile Devices & Apps
What Happens When the Hotel Tech and Finance Teams Join Forces?
An alliance between the CFO and CIO is essential for unlocking the full potential of digital technology and translating it into profit.
Operations
San Francisco Hotel Simplifies Budgeting with Updated Accounting and Forecasting Solutions
After switching its legacy accounting and budgeting software to PVNG and Targetvue by Aptech, the Hotel Nikko San Francisco is prioritizing operations above all else.
Property Management Systems
Will Hoteliers be Eager to Adopt PXMS?
PXMS focuses on the guest experience (X) beyond the guestroom and enables resort leaders to sell their experience-based inventory with as much flexibility as their rooms.
Restaurants
Earl Enterprises Expands Use of Data Central
The hospitality company plans to have the back-office solution integrated across its 13 restaurant brands by the end of the fiscal year.
Artificial Intelligence / AI
The Opportunities of Automation: Extra Time for Inter-Human Interaction
The latest generation of chatbot, driven by the unstoppable growth of AI, will be capable of almost anything. ChatGPT is just a first sample and has already revolutionized absolutely everything.
Property Management Systems
Guesty Acquires StaySense
StaySense is a technology provider of innovative, localized solutions for vacation rental managers.
Labor/Workforce Mgmt/Scheduling
Engaged Hotel Employees Lead to Engaged Guests
With the right tools and strategies in place, hotels can deliver exceptional service and exceed guest expectations while also fostering a happy and engaged workforce.
Property Management Systems
Hilton Rolls Out Technology Platform to Help Reduce the Friction of Travel
New platform, powered by HotelKey, reaches key milestone with upgrade of 1,000th hotel.
Artificial Intelligence / AI
Breezeway Launches Assist AI
Assist AI is a series of automation features that combines deep property profiles with the generative AI power of ChatGPT. The first of these Assist AI features is Suggested Replies.

A collection of news, articles and other featured content about Operations.