Operations

Sweetgreen Reduces Corporate Support Center Space, Staff
5% of the support center staff were cut from the payroll.
Optii Solutions Launches Standalone Hotel Operations Solution
The new platform will allow any hotelier to take advantage of Optii’s productivity improvements without the need for PMS integration.

Property Management Systems
BWH Hotel Group Makes Oracle OPERA Cloud Available to All Hotels
With new central reservation system integration, Best Western Hotels & Resorts and SureStay Hotel Group brands can use Oracle Hospitality's cloud-based PMS to improve hotel operations and guest service.
Casino
Prairie Meadows Casino, Racetrack and Hotel Elevates Staff Productivity and Transforms Guest Experiences with Tech
Company uses eight Agilysys solutions to maximize Return on Experience.
Restaurants
Now What? All of That Technology Requires Maintenance
COVID-19 forced an acceleration of technology purchases. Operational support for the hospitality industry is increasingly demanded by a tech-driven world
Hotels
Sonesta International Hotels Partners With Actabl for All-in-One Hotel Operations Management and Enhanced Guest Services Platform
Sonesta adopts full Actabl ALICE and Transcendent operations, enterprise management, work order management, and CapEx solutions to bolster rapid organizational growth.
House Keeping
Three More Resorts Running on Maestro PMS Launch PurpleCloud's Service Optimization and Employee Engagement Platform
Hotel operations are more challenging than ever before in a post pandemic world; Via Maestro PMS integration, hotels are enhancing operations while creating exceptional guest experiences.
Networking
Hotel Internet Services Provides Advanced Hotel Operational Efficiency and Intersystem Connectivity With Ruckus IoT Suite
Connectivity solutions provider enables hotel businesses with cutting-edge network infrastructure capable of seamlessly supporting a multitude of IoT-based devices and services.
Quick Service Restaurant (QSR)
CASE STUDY: Wendy's Franchise Saves Time, Money and Product
With Squadle’s Remote Temperature Monitoring (RTM) System, franchisee averaged a variance of 1.52%, generating $84,726 in savings.
Property Management Systems
HEI Hotels & Resorts Selects Stayntouch as Preferred PMS Provider For Upscale Independent Properties
In addition to delivering its guest-centric mobile PMS to five luxury properties, Stayntouch is now a preferred PMS provider for future independent properties and acquisitions.
House Keeping
The Don CeSar Selects Optii Solutions as its Housekeeping Management Platform
Optii will help to streamline and boost efficiency of The Don CeSar’s housekeeping operations
Restaurants
RTN Market Watch: Leveraging Technology to Streamline the Workforce Experience
RTN thought leaders share the technologies they recommend to reduce friction in the employee experience and increase productivity.
Hotels
Terranea Resort to Introduce INTELITY Mobile Offering to Elevate Guest Experience
The iconic property will soon have a mobile guest app with mobile check-in and mobile key, guest messaging, and GEMS®, INTELITY’s suite of rich staff-facing tools for streamlined service and engagement between the hotel and guests.
HITEC
INTELITY Announces Platform Release 5 at HITEC Orlando 2022
Reimagined for a simplified and modern user experience, Platform R5 will debut during HITEC.

A collection of news, articles and other featured content about Operations.