Operations

Kalon Surf, an all-inclusive resort located in Costa Rica, has found unique ways to improve the guest and staff experience with technology’s help.

INTELITY’s smart-room tablets enhance the five-star property’s digital services and offerings for both guests and staff.

World Cinema will leverage the Now Platform to deliver frictionless customer service experiences to hotels and properties worldwide.

Jeff McConathy of Kasa shares how his lodging brand can employ only four full-time staff members per property and still give guests the hospitable experience they want and deserve.

Hospitality platform also announces appointment of former HotelTonight founder & CEO to its Board of Directors.

Accountability for every team member has increased, contributing to improved guest review scores, and the time it takes to address work orders has decreased by 50 percent.

H World Group moved to a unified global distribution platform, integrating inventory management, connection of direct marketing channels, price control and membership matters across the Group's domestic and overseas operations.

Concordium announces a global partnership with 

Here are seven ways technology can help your brand get the upper hand.

The partnership with Adyen will enhance RoomRaccoon’s payment processing solution for fully integrated, seamless transactions.

With 30+ years in hospitality, Sarkar plans to sustain the company’s financial success by growing third-party management contracts and streamlining accounting processes.

Station is an intuitive dashboard designed to simplify the labor-intensive and manual system that hoteliers typically use to manage the payment and booking process.