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A collection of news, articles and other featured content about Operations.

Pandemic Recovery Requires Digital Tools

Companies using paper systems will have a difficult time implementing, tracking new COVID-19 protocols, which can be a large liability.

Tech-Centric Management Company Launches to Support Independent Hotels

In this Q&A, Life Hospitality's Bryan Dunn discusses how the company is using its custom in-house tech stack to help independent hotels survive the effects of the COVID-19 pandemic.

QSR's support team is recognized with Bronze Stevie in 18th Annual American Business Awards for delivering excellence and achieving 98% excellence rating from customer surveys.

From reducing housekeeping to only after checkout to installing mobile keys, Xenia Hotels expects some cost cutting measures to become semi-permanent.

In-depth report details how latest business intelligence practices can preserve hotel financial stability and ability to implement successful strategies despite economic challenges.

The platform has incorporated brand and expert guidelines directly into its platform to help hotel staff consistently follow safety protocols.

The Recovery Roadmap focuses on the functions of hotel operations, distribution, marketing and revenue management.

M3 has made updates to its General Ledger, Daily Report, Intelligent Imaging, Check Writer, Cash Management, and Accounts Payable modules.

It may take years for ADR to fully rebound to pre-pandemic levels, so managers will need help with identifying the best staffing strategies during this time.

Financial wellness apps are quickly becoming the most buzz-worthy employee benefit in 2020.

By embracing financial automation, hospitality firms gain a greater opportunity to surpass competitors, enter new markets, and appeal to a broader set of customers, ultimately leading to greater profitability.

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