Beyond Discounts: How Brands Can Win Customer Loyalty in 2025

Diners crave more than just savings. Learn how blending convenience, recognition and personalization can transform customer loyalty strategies.

Restaurants

2025 Restaurant Technology Study: Optimizing ROI

HT's annual survey of restaurant tech decision makers delivers insights on the 2025 financial outlook, the top strategic goals, hottest challenges, adoption of emerging technologies including AI, automation, and dynamic pricing, and much more.

MURTEC (Multi-Unit Restaurant Technology Conference)

The Case for a Standardized RFP Process in Restaurants

Standardizing RFPs in the restaurant industry can streamline technology selection, reduce complexity, and drive innovation.

Research Finds Hospitality Workers Use Earned Wage Access for Food, Housing

Approximately 57% stated EWA helped them avoid borrowing money from their friends and family and 40% noted it helped them avoid paying late fees on bills.

WEBINAR: 2025 Restaurant Technology Study: Optimizing ROI

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The Workers' Comp Approach Boosting Franchisees' Cash Flow

With rising labor costs, inflation, and changing consumer spending habits, hospitality franchisees need to streamline operations and optimize cash flow.
MURTEC 2025 Recap Sizzle: Experience Matters

Watch this 90-second video for a quick recap of MURTEC 2025: Experience Matters.
PONANT EXPLORATIONS Sets Sail with Oracle Simphony Cloud

Simphony Cloud point-of-sale enables cruise staff to process orders from anywhere on board to deliver better guest service.
BirchStreetExpands Partnership with Aramark as Preferred Procure-to-Pay Technology Partner

Multi-year agreement strengthens collaboration, driving innovation and operational excellence across global hospitality and F&B P2P services.
The Nash Casino Partners with UrVenue to Power Its Sports Entertainment Complex Bookings

Innovative technology partnership enhances sports event booking just in time for March Madness.
Bridging the Gap: How Betsy Seiler is Uniting Marketing, Operations & Technology at Jack in the Box

With a strategic mindset and a passion for innovation, Seiler spearheaded the implementation of a comprehensive pricing strategy, utilizing data analytics to tailor competitive price points by region.
WATCH: Innovation Lessons From Dominos Digital Playbook

In this 3-minute video from MURTEC 2025 keynote, Chief Digital Officer Christopher Thomas-Moore reveals how the pizza giant leans into innovation.
LG Launches Commercial Robotic Vacuum Cleaner for Hotels

Developed with Marriott Design Lab, LG Robotic Cleaner is now available for the hospitality Industry.

The Point Webinar Series

These 30-minute engaging discussions with HT editors and a who’s-who of industry execs will get right to The Point on the hottest hotel and restaurant technology topics. Register below for any upcoming episodes that interest you, and check out previous episodes on demand!

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2025 POS Software Trends Study: Powering Automation

Restaurants are deploying POS in pursuit of speed of service and seamless integration at all touchpoints. Our annual survey of restaurant operators reveals 2025 purchasing decisions and more!

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2025 Lodging Technology Study: Driving Loyalty

Technology increasingly touches every point of the guest relationship, holding the potential to turn memorable, frictionless experiences into lifetime loyalty. We surveyed lodging technology decision makers to reveal: Top initiatives for 2025; IT budget outlook; Persistent challenges; How to rethink tech ROI; Guest & staff attitudes around technology.

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