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Chicago's Hotel EMC2 Doubles In-Room Dining Sales in One Month Using Concierge Robots

Room service delivery program allows Leo and Cleo to deliver a limited menu of food and beverage items to guestrooms.

Why Personalization Is More Important Than Ever in the Hospitality Industry

Thanks to online powerhouses like Google and Facebook, today's digitally savvy guests expect all companies they deal with online to know them better than ever before.

Olo Releases How-To Guide for Launching Successful Delivery Programs

Digital ordering and delivery provider offers insights for scaling delivery as the industry is forecasted to  top $32 billion by 2020.

15-year IHG marketing leader appointed to head up new Global Loyalty & Partnerships team.

Patel will oversee the company's marketing and distribution functions, including property management systems, third-party distribution channels, and vendor relationships as well as working with Choice's technology and business intelligence organizations to refine booking and shopping functionality,

Hospitality organizations must go beyond credit card security to also protect customer personally identifiable information.

Guests can text Emma for real-time updates on everything from snow conditions to parking, rentals and even personal performance stats.

Pei Wei Asian Kitchen has promoted Chris Andrews to fill the new position of Chief Information Officer.

Instead of reviewing historical datasets to find fraud that has already occurred, hoteliers could use AI to prevent it from happening in the first place.


Nominations for 2019 Top Women in Restaurant Tech Now Open!

HT is seeking a few (or more!) good women. Make that GREAT females who are killin' it in the restaurant IT space. Send us your best to honor outstanding achievement in innovation and leadership!

Nominate a Top Woman in Restaurant Tech NOW!

2018 MURTEC EXECUTIVE SUMMIT: Duncan Wardle's 3 Tips For Channeling Innovation and Creativity in the Workplace

Duncan Wardle, former VP, Innovation & Creativity for The Walt Disney Co.,shares his tips for channeling innovation and creativity in the workplace. Wardle was the keynote speaker at the 2018 MURTEC Executive Summit in Nashville,

Mark Your Calendar



Mon, Mar 11 - Wed, Mar 13
Monday, March 11 - Wednesday, March 13
The Paris in Las Vegas, NV
Join us as MURTEC moves to Paris Las Vegas and unleashes a dynamic new program and networking experience on the restaurant technology industry.

Latest Blogs


Watch out Software, AI is Hungry

The pace of change is marked by how fast IT catchphrases can come and go.


Tech Finds its Voice, Not THAT Voice

HT's Editor discusses the role of voice technology in hospitality.


4 Steps to Manage Tech Changes in Your Restaurant Successfully

New, intelligent back-office platforms require smarter change management.


Extending Employee Communication to Mobile

Extended Stay America’s employee app enables associates to engage with the company and other team members.

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