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2020 POS Software Trends Report: Unlocking Agility

Data and integration are key to delivering choice and convenience to consumers

Research Reveals Most Guests Don't Report Service Issues

Only 25% of hotel guests report any issue that impacts experience.

The POS is becoming an amalgamation of capabilities, with operators and suppliers seeking enhanced functionalities.

Third-party delivery workgroup fosters restaurant and supplier collaboration to solve common pain points.

James North has been named President of the Jimmy John’s brand, reporting to Paul Brown, and founder Jimmy John Liautaud is serving as an advisor to the brand.

QSRs and retailers least likely to be the first to deploy new solutions before mass adoption and proven business cases, according to a study by VDC Research and Stratix.

Both Mark Montini and Michael Lapid rely heavily on their ability to make data-driven decisions.

Radisson Hotel Group has selected provider of language and technology solutions for global business, as its sole supplier to provide language services and translation management technology to support its expansion efforts in international markets.

How to Make Bandwidth Your Hotel's Game Changer

Plugged-in experts from Marriott, Meyer Jabara Hotels and Cloud5 Communications dish on new tech and capabilities that were not available just a few years ago and what is vital to providing a foundation for the digital economy. (Sponsored Content.)

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Desperately Seeking Standardization

Join Top Restaurant IT Talent

RTN workgroup members share vision and early successes of Restaurant Technology Network as they collaborate to fix industry problems.

 

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EXCLUSIVE VIDEO: WHAT YOU MISSED AT HT-NEXT 2019

HT-NEXT 2019 took place April 8-11 in New Orleans. Here's a quick video montage of all the happenings from the event's successful third year!

Mark Your Calendar

Oct
28

MURTEC Executive Summit

Mon, Oct 28 - Wed, Oct 30
Monday, October 28 - Wednesday, October 30
Four Seasons Scottsdale at Troon North
The New MURTEC Executive Summit gives you an exclusive view at the intersection of technology, strategy, marketing and operations.
Mar
09

MURTEC 2020

Mon, Mar 09 - Wed, Mar 11
Monday, March 09 - Wednesday, March 11
The Paris in Las Vegas, NV
MURTEC returns to Paris Las Vegas with a dynamic program and networking experience for the restaurant technology industry.

Latest Blogs

Aug
16

Delivery Interrupted

A friend of mine recently shared a negative foodservice experience. A third-party delivery service arrived, handed a bag full of food to my friend’s eight-year-old daughter, and — to hear the eight-year-old tell it — bolted down the walkway and drove off into the night.

Jun
12

Between a Mouse and an Expectation

Consumers feel a greater sense of loyalty to a brand when they’ve played a key role in the creation of their experience. 

Sep
30

Restaurant Technology: Insights for Growth

Restaurant Scalability Restaurant scalability has become a more achievable goal in the past decade with advances in restaurant technology that have made it easier to manage food and labor costs, create new revenue streams, track and forecast sales, manage inventory, automate the vendor payment p

May
14

Why Your Monthly P&L is Useless

The P&L statement is critical to measuring restaurant profitability. However, most restaurant operators run a P&L once a period. By then, the data is old. Without reviewing your P&L statements daily or weekly, you’re missing the opportunity to understand day-to-day strengths and weaknesses, and losing out on the opportunity to make immediate, data-driven decisions. Here are benefits of reviewing your P&L on a regular basis.

Sep
19

Who Gets the Blame for a Bad Third-Party Delivery Experience?

Restaurant Technology Network co-founder, Angela Diffly shares perspective on the struggles restaurants face when third party delivery goes wrong.

Sep
03

Data Hygiene: Big Data's Big Problem

Data is one of the most important, strategic tools for any company, and the hospitality industry is no exception. It is now widely accepted that big data and its applications can be source of competitiveness. This competitiveness is driven by the processes surrounding big data analytics.

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