Reimagining the Starbucks Experience
During the fiscal Q3 earnings call with analysts, Chief Strategy Officer Frank Britt revealed the "five major strategic shifts to pivot the U.S. business in a new direction.”
Time is Running Out! Submit your MURTEC Breakthrough Awards nominations by August 5.
MURTEC Breakthrough Awards will be presented to the Enterprise Innovator and the Customer Engagement Innovator at MURTEC Executive Summit, Nov. 2-4, in Napa, Calif.
What's Wrong With Your Network Security?
This whitepaper from IFBTA and Hughes details the steps you need to take now to mitigate your risks against data breaches, ransomware and malware infiltrations.
Trend Report: How Pay-at-the-Table Technology Can Drive Revenue
From QR codes to mobile POS, personal devices, and beyond, it’s time to bring mobility and guest empowerment to the table.SponsoredHow OTAs Are Failing the Hotel Industry
When OTAs post outdated, incorrect and misleading information, it causes headaches for guests, management and staff.How to Improve the Guest WiFi UX
How can the hospitality sector can better secure their Wi-Fi and give their customers the best possible experience?
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WATCH Key takeaways from Jon Taffer's keynote. Learn how restaurants are deploying drones, robots, and unique, cost-effective delivery models, thought leadership from industry leaders and much more!
Customer Engagement Technology Study
What do hospitality customers really want from technology? After more than a year of disruption, the human touch — assisted and augmented by innovative solutions — is more in demand than ever. We’ve crunched the numbers to reveal all the ways that guests are redefining “value.”
Latest Bulletins
- Aug 05
Qtrac Earns Zendesk Customer Satisfaction Badge
- Aug 05
PGA Event Adds Mobile Ordering App for Concessions
- Aug 05
Knowland Meetings and Events Data Shows 163.9 Percent Growth Over July 2021
- Aug 04
Bodhi Guest App Offers Hotels Browser-Based Keyless Room Entry, Amenities and Room Controls
- Aug 03
Cendyn Announces Acquisition of digitalhotelier
2022 Restaurant Technology Study: Making Magic Happen
Tech budgets are increasing, with integration, mobile transactions, and digital engagement leading the way.
2022 Lodging Technology Study: Redefining the Guest Experience
Hotels are doing more with less, balancing shrinking budgets and enduring pain points with enthusiasm for innovative guest-facing technologies.
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