At MURTEC Executive Summit: Fresh Ideas to Attract, Reward and Keep High-Value Customers

This is just one of more than a dozen educational sessions featuring industry thought leaders at MURTEC Executive Summit, November 2-4 in Napa, California.

HT-NEXT

Hospitality Technology Invites Hoteliers to Nominate Themselves for a 2022 Hotel Visionary Award

Winners will be announced live at the 2022 HT-NEXT conference in Miami.

Drive-Thru

STUDY: Drive-Thru Speed Increases

Drive-thru orders placed with friendly staff are 15% more accurate and over three minutes faster than those with unfriendly associates, that according to

Hotels
HT Tours New citizenM Chicago Property
Technology is thoughtfully woven throughout the guest experience from check-in to check-out.
Restaurants
STUDY: Half of Small Businesses are Open to Investing in New Tech
The survey, conducted in partnership with the United States Hispanic Chamber of Commerce, reveals the biggest challenges facing Hispanic small business owners.
Revenue Management
Hotel Tech Will Be the Foundation for 2023 Wine Revenue
GMs may want to take a closer look at their alcohol beverage strategy – and the role technology will play – for the upcoming year as it could assume a powerful role in maintaining a property’s profitability during a possible recession.

Teriyaki Madness Deploys Digital Local Store Marketing
After a successful test, Teriyaki Madness plans to roll-out Local Hero to its 125 franchise locations and to the more than 80 locations planned to open in 2023.
Restaurants
BurgerFi Replaces POS
Florida-based fast-casual chain overhauls point-of-sale systems with Oracle MICROS Simphony Cloud.
Restaurants
Arooga's Grille House & Sports Bar Partners with PlaySugarHouse for Sportsbook
The PlaySugarHouse concept will include multiple kiosks and teller stations along with Arooga's famous two-story video wall.
Restaurants
Improving Restaurant Operations with Automation
Technology and automation tools to keep operations running.
Fitness, Health & Wellness
Hilton, Peloton Announce New Partnership
By the end of the year, nearly all 5,400 U.S. Hilton-branded hotels – from Hampton by Hilton to Waldorf Astoria – will feature at least one Peloton Bike in every fitness center.
Security -- Physical
5 Reasons Why Employee Safety Devices are a Must-Have Budget Item for 2023
Adding panic buttons does more than check off a requirement on the property to-do list; It has a positive impact on job retention and cultivates staff loyalty.
Labor/Workforce Mgmt/Scheduling
AHLA: 87% of Hotels Report Staffing Shortages
The most critical staffing need is housekeeping, with 43% ranking it as their biggest challenge.
Restaurants
STUDY: 98% of Consumers Want to Connect With All Businesses Via Mobile
To uncover these insights, Square surveyed consumers and business owners across the U.S. on their behaviors and sentiments, both now and in the future.
Restaurants
Tim Hortons Parties in the Metaverse
Tim Hortons celebrates National Coffee Day in the Metaverse with new Roblox game. This unique course will be available to play for the next month.

2022 Customer Engagement Technology Study: Embracing Digital Transformation

Hospitality guests crave convenience and value more than ever. That means an unprecedented demand for innovative tools that allow customers to drive their own travel, lodging, and dining experiences, including self-service, contactless transactions, messaging apps, food delivery, mobile ordering & payments, and more.

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2022 MURTEC Content Hub

WATCH Key takeaways from Jon Taffer's keynote. Learn how restaurants are deploying drones, robots, and unique, cost-effective delivery models, thought leadership from industry leaders and much more!

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