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3 Trends for Travel Loyalty Programs

With travel expecting to skyrocket once the pandemic ends, those first travel experiences for consumers will have a large impact on new B2C loyalty.

Tropical Smoothie Cafe Launches New Loyalty Program

Punchh’s solution equips Tropical Smoothie Cafe with customer acquisition tools, marketing campaign automation, integrated offers, and real-time, AI-powered data analytics.

Industry vet was previously VP of Marketing for Marriott and Hilton Enterprises.

Reduced staffing, contactless technologies, and reservation tech will all become part of the new normal.

AI, when deployed properly, is proving to be the quickest way to emerge from the pandemic-stricken economy with a new sense of purpose.

Restaurants in five cities will participate in eight-week curriculum and receive a $20,000 grant.

After a few months of testing the service in Orlando, the healthy lifestyle eatery plans to expand to additional Southeast markets.

The new Bradenton Zaxby’s is scheduled to open for drive-thru, order ahead and curbside pick-up on March 1.

Check out our HT-NEXT 2020 Highlight Hub

Welcome to the HT-NEXT 2020 Highlight Hub, where you can explore our virtual hotel conference. Here you can visit five virtual hotel environments — pre-stay, lobby, guest room, back of house/infrastructure, on property experiences/meetings — and watch audio tours, keynotes, interviews, and panel discussions and much, much more!
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HT Talk Podcast Series

Join HT's editors as they discusses a wide variety of tech solutions with distinguished guests on topics such as workforce management, curbside/drive-thru transaction, and contactless technologies.

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2021 POS Software Trends Report: Accelerating Innovation

There was a time not too long ago when point-of-sale meant, quite literally, a place at which customers made a purchase. Fast forward to 2021, and that place can now be found in the cloud, on mobile devices, browser-based applications, voice-activated platforms—and whatever may be right around the corner (and you know it's coming).Here, we polled restaurant operators to learn their top priorities for POS software investments and implementations in 2021, and we solicited new product information from top restaurant tech vendors.

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Hospitality’s Not-So-Distant Future

Once considered a “nice to have” or a “We’ll get to it later,” the implementation of IoT devices, high speed networks, contactless technologies and more is happening at warp speed — meaning that the hotel of the future, once three to five years out, is now just around the corner. By the time we’re all willing and able to travel again, our collective hotel experience could be significantly different from what we remember. Here’s a brief look at what might have changed.

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Latest Blogs


Sushi Lab Leans on POS to Power Resilience

The casual dining restaurant added contactless payment and table management to assist with social distancing.


Eclipse Hotels Group Deploys Quore to Enhance Customer Service

Without this technology solution, it would have been challenging for this hotel group to consistently execute a service recovery to the standard experienced in the past.

Mark Your Calendar



Tues, Apr 13 - Wed, 14
a virtual event

MURTEC Executive Summit 2021

Wed, Oct 06 - Fri, 08
Meritage Resort & Spa in Napa, CA
The New MURTEC Executive Summit gives you an exclusive view at the intersection of technology, strategy, marketing and operations.

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