Join HT's editors as they discusses a wide variety of tech solutions with distinguished guests on topics such as workforce management, curbside/drive-thru transaction, and contactless technologies.
There was a time not too long ago when point-of-sale meant, quite literally, a place at which customers made a purchase. Fast forward to 2021, and that place can now be found in the cloud, on mobile devices, browser-based applications, voice-activated platforms—and whatever may be right around the corner (and you know it's coming).Here, we polled restaurant operators to learn their top priorities for POS software investments and implementations in 2021, and we solicited new product information from top restaurant tech vendors.
The casual dining restaurant added contactless payment and table management to assist with social distancing.
Without this technology solution, it would have been challenging for this hotel group to consistently execute a service recovery to the standard experienced in the past.