Secrets of CIOs Unmasked

Execs share how smart tech & leadership strategies will save the day for hospitality.

Customer Experience/Service

Three Hospitality Trends That Beg for Flawless Customer Experience

The key to continuously improving the guest experience is continuously gaining insights from target markets.

Artificial Intelligence / AI

Dickey's Barbecue Pit Incorporates "Hey Alexa" to Enable Key Business Functions

Dickey's locations nationwide adopt iOLAP's Enterprise Voice Platform to quickly and accurately find business metrics.

Supplement/Report

2017 Loyalty Technology Showcase

This technology roundup features the latest loyalty solutions as well as insights into trends impacting loyalty strategies from top technology executives.

2017 Customer Engagement Technology Study: Targeting Experience

8/8/2017 — Hotels and restaurants take aim at customer experience with hyper-mobile, personalized strategies. Sponsored.

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Web Events

Don’t Let Delivery Derail Your Business: How Smart Forecasting Can Help Overcome Operational Challenges

Upcoming Webinar! Date: Tuesday, September 12, 2017 at 2:00 PM ET REGISTER NOW!

MURTEC Executive Summit

Lessons from Google: Cutting Through Big Data Misconceptions

Knowledge is power as the saying goes, and this is evident in research that reveals how much businesses are focusing on business intelligence and analytics.

Data & Analytics

How Big Data Is Transforming Hospitality

Travelers generate a huge amount of information which operators can use to offer personalized experiences which translate to larger profits.

Hotels

Wyndham Worldwide Announces Plan to Become Two Publicly Traded Hospitality Companies

Wyndham Hotel Group to become only a hotel company; Wyndham Vacation Ownership to become only a timeshare business.

Revenue Management

Meliá Hotels International Partners With Duetto to Transform Revenue Strategy

Meliá goes even deeper into its ongoing digital transformation, to enhance the personalized guest experience.

Takeout and Delivery

Little Caesars to Rollout RESERVE-N-READY Service

The service uses Pizza Portal, a heated self-service mobile pick-up station which will allow customers to skip the counter.

Latest Bulletins

Wed

Bed Bug Heat Doctor/PrevSol Introduces New Room Heating System for Eliminating Bed Bug Infestations

Tue

New York Boutique Hotel Leverages Text Message to Create Relationships With Guests

Tue

WatchGuard’s New Fireboxes Chew Through Encrypted Traffic 94 Percent Faster Than Competitors

Tue

Hyr Makes Its Debut in New York City

Tue

Envysion, Parapet Integrate to Provide Restaurants with a New Loss Prevention Solution

More Bulletins

WEBINAR: How Smart Forecasting Can Help Overcome Operational Challenges

Learn:

How to enable managers to make the best decisions and act upon available data
How to predict demand and labor needs
Create a blueprint for success for your restaurant, improving store-level operations and overall employee satisfaction.

Join Sandwich Farm Market, National Retail Concept Partners, HotSchedules and our own Dorothy Creamer, editor of HT for this exciting webinar!

Learn More

MURTEC '17: Top Women in Restaurant Tech "Rising Star"

HT checks in with Stephanie Nardini, Jersey Mike's Franchise Systems, winner of the Rising Star Top Women in Restaurant Technology award.

Mark Your Calendar

Nov

MURTEC Executive Summit

Sun, Nov 05 - Tue, Nov 07

Sunday, November 05 - Tuesday, November 07

Roosevelt Hotel | New York, NY

Latest Blogs

After interviewing many restaurant and hotel CIOs, HT's Editor Dorothy Creamer discovers that the men and women that fill this job title within the hospitality industry are true superheroes with the power to use IT to help steer decision making for the business as a whole.

Sun

Secrets of CIOs Unmasked

Three Hospitality Trends That Beg for Flawless Customer Experience