5 Key traits that hoteliers have identified as inherent in next-generation brands. (Sponsored Content.)
HT-NEXT 2019 took place April 8-11 in New Orleans. Here's a quick video montage of all the happenings from the event's successful third year!
A friend of mine recently shared a negative foodservice experience. A third-party delivery service arrived, handed a bag full of food to my friend’s eight-year-old daughter, and — to hear the eight-year-old tell it — bolted down the walkway and drove off into the night.
Consumers feel a greater sense of loyalty to a brand when they’ve played a key role in the creation of their experience.
The P&L statement is critical to measuring restaurant profitability. However, most restaurant operators run a P&L once a period. By then, the data is old.
How smart accounting systems and practices can be the key to growth.
Data is one of the most important, strategic tools for any company, and the hospitality industry is no exception. It is now widely accepted that big data and its applications can be source of competitiveness. This competitiveness is driven by the processes surrounding big data analytics.
Wi-Fi marketing platform was the secret ingredient to improving customer satisfaction
