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El Pollo Loco Promotes App's New Curbside Feature with Taco Day Promo

Customers who place a curbside order in the app on October 4 will receive two free Tacos al Carbons on their next visit.

From the Information Age to the Contactless Era

The new guest experience means interacting with hotels via a device in the palm of your hand both for safety and for convenience.

Lauren Cody Joins Panera as Chief of Staff & Chief Customer Officer

Lauren Cody previously served as McDonald's UK VP of Strategy & Insights.

Digital orders account for 17% of occasions in August, down from 20% in April, according to The NPD Group research.

Shift4 Payments will provide secure, safe and streamlined payment processing solutions for Jon Taffer’s tavern franchise, including mobile and contactless payments.

In a survey led by Marriott Bonvoy, 36% of respondents are leaning towards hosting hybrid events

App anticipates guests' needs, provides mobile check-in/out and digital keys, and allows for gamification among other things.

Excellent communication is a vital part of the hotel guest experience and technology is making this easier than ever for international travelers.

Check out our MURTEC Highlight Hub from 2020!

This 24/7 conference space is packed with expert guidance and solutions from MURTEC 2020. Check out the Speakers, Exhibits and Inspiration Library.
Click Here!

HT Talk Podcast Series

Join HT's editor-in-chief Robert Firpo-Cappiello as he discusses a wide variety of tech solutions with distinguished guests on topics such as workforce management, curbside/drive-thru transaction, and contactless technologies.

Listen Now

How Restaurants Can Optimize Curbside & Drive-Thru

As restaurants face the realities of doing business during the COVID-19 pandemic, they’re increasingly leaning in to off-prem, including drive-thru, curbside and to-go operations. This means that many brands - including the major players - are rethinking traditional drive-thru concepts and employing new technologies to provide faster, better service to customers. Find out more in this special report.

Click here!

Workforce Management as Hospitality Reopens: Health & Safety, Schedules, Au

Guest safety at hotels and restaurants is paramount, but of equal importance is the safety of employees. The good news is that there are many technologies available to help hotel and restaurant brands keep their staff members safe. Here is a small sample of the types of technologies currently available and examples of how some hotels and restaurants are using them to effectively manage their workforce.

Click here!

Latest Blogs


How Restaurants Can Leverage Smart Checklists 

You can’t improve what you don’t measure. A digital checklist solution can ensure the right actions are being taken on time, every time, so all your locations deliver a consistently strong customer experience.


Elevating the Latina Experience in the Workplace

A new research study from NEW reveals the challenges Latina women face, and how companies can serve them better.

Mark Your Calendar


Restaurant NEXT

Mon, Oct 12 - Tues, 13
a virtual event
To meet restaurants where they are right now, MURTEC and the Restaurant Technology Network (RTN) are hosting Restaurant Next, an immersive two-day virtual experience. Attendees will be transported to a simulated restaurant built for the "new normal". Explore new operational concepts, tap into contactless technologies, source solutions for safer operations, and hear from the industry's top IT minds.

HT-NEXT 2020

Tues, Dec 01 - Thurs, 03
a virtual event
A fully virtual experience, HT-NEXT will debut a unique format among virtual events. It will unfold inside a simulated hotel environment -- Hotel NEXT -- that will bring to life technology solutions for the “new normal” of hotel operations. The experience will also include an auditorium, networking lounge and exhibit hall, outfitted with booths from many of the industry’s top technology solution providers. Join us for education, networking and fun!

MURTEC Executive Summit 2021

Wed, Oct 06 - Fri, 08
Meritage Resort & Spa in Napa, CA
The New MURTEC Executive Summit gives you an exclusive view at the intersection of technology, strategy, marketing and operations.

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