2025 MURTEC Breakthrough Awards Now Open for Nominations, Featuring Expanded Enterprise Innovation Categories

Submission Deadline July 11; Awards Will Be Presented During the MURTEC Executive Summit, October 20-22 in Palm Beach Gardens, Florida.

Hotels

Accurate Content Is the First Amenity Guests Notice

Outdated amenities, inconsistent descriptions, and disconnected systems have long caused friction between hoteliers, OTAs, and guests. Now, a smarter infrastructure layer—developed with hoteliers, for hoteliers—is helping to clean up the chaos behind the scenes.

Restaurants

A Deep Dive into Nékter Juice Bar's Digital Overhaul

Learn more about Nékter Juice Bar's digital updates that have fueled a 200% increase in upsells.

HITEC

The Next Wave in Hotel Revenue Management: AI, Data Integration, and Real-Time Insights

As hospitality faces volatile demand and complex market dynamics, AI-powered revenue management systems are evolving to deliver more proactive, data-driven pricing strategies — shifting from reactive models to anticipatory tools that help hotels stay competitive and agile.

Finance chart showed a significant increase in stock market profits, driven by higher interest rates and steady growth in money investments. finance, growth, increase, interest, money, profit, stock.; Shutterstock ID 2473124043

Restaurants

WATCH: The True Value of a Technology Partner

In Part 2 of our CBS interview series, find out how the right partner helps you avoid risk, reduce friction, and get it right the first time.

Mews Digital Key Partners with Salto Smart Access

Benefits of the new integration include operational time savings and faster arrivals for guests.
TPG Completes Acquisition of Hospitality Solutions Business from Sabre

Teresa Mackintosh Named Chief Executive Officer of Newly Independent Hospitality Tech Company.
AI Pinpoints the Exact Moment to Save a Guest from Churning

New Ireckonu-backed research led by Dr. Rik van Leeuwen reveals that AI can precisely time guest engagement to prevent churn—offering hotels a measurable, data-driven strategy for loyalty and retention.
Most Companies Still Aren’t Ready for AI, Lucidworks Study Finds

Lucidworks' 2025 benchmark study reveals that 65% of companies lack foundational capabilities to support agentic AI—while concern among tech leaders has soared 8X since 2023
How Hotel Operators Are Turning AI and AR Into Guest Experience Game-Changers

AI-powered personalization, immersive booking tools, and next-gen staff support are helping hotels deliver smarter service, streamline operations, and build lasting guest loyalty.
Gen Z Breaks the Mold: Hotel Search and Loyalty Are Being Rewritten

SOCi’s latest Consumer Behavior Index reveals how platform-hopping, peer reviews, and social discovery are reshaping how younger consumers choose hotels—and why legacy marketing strategies no longer cut it.
Revenue Strategy Is Growing Up. Here’s What Comes Next.

As AI matures and hotel tech stacks remain fragmented, hospitality leaders are rethinking the role of revenue management—broadening the scope from rate optimization to full profit orchestration.
The AI Revolution in Hospitality Isn’t Plug-and-Play—It Has to Be Built from Within

From fragmented tech stacks to actionable agentic AI, real progress depends on solving hospitality’s unique data problems—not chasing the next hype cycle.
Hotels Brace for AI-Powered Cyberattacks as Summer Travel Peaks

New VikingCloud research reveals 82% of North American hotels were hit with a cyberattack last summer, and IT leaders expect even worse in 2025. As AI-driven threats surge, many properties remain underprepared.

The Point Webinar Series

These 30-minute engaging discussions with HT editors and a who’s-who of industry execs will get right to The Point on the hottest hotel and restaurant technology topics. Register below for any upcoming episodes that interest you, and check out previous episodes on demand!

Register Now

2025 POS Software Trends Study: Powering Automation

Restaurants are deploying POS in pursuit of speed of service and seamless integration at all touchpoints. Our annual survey of restaurant operators reveals 2025 purchasing decisions and more!

Learn More

2025 Lodging Technology Study: Driving Loyalty

Technology increasingly touches every point of the guest relationship, holding the potential to turn memorable, frictionless experiences into lifetime loyalty. We surveyed lodging technology decision makers to reveal: Top initiatives for 2025; IT budget outlook; Persistent challenges; How to rethink tech ROI; Guest & staff attitudes around technology.

Learn More

2025 Restaurant Technology Study: Optimizing ROI

HT's 27th annual survey of restaurant operators provides a snapshot of current trends, opportunities, and threats, including: 2025 financial outlook, top strategic goals for tech investment, top challenges facing restaurant IT departments, best use cases for generative AI, attitudes toward emerging tech, dynamic pricing, and more.

Learn more

2024 Customer Engagement Technology Study: Unlocking Loyalty

Fresh data from HT’s annual survey of hotel & restaurant customers reveals how the right tech solutions create loyal customers who are eager to return — and are willing to spend more.

Learn more