Best Western's Dorothy Dowling Chats with HT on Amazon, IBM Watson and Facebook Partnerships

15-year IHG marketing leader appointed to head up new Global Loyalty & Partnerships team.

Patel will oversee the company's marketing and distribution functions, including property management systems, third-party distribution channels, and vendor relationships as well as working with Choice's technology and business intelligence organizations to refine booking and shopping functionality,

Hospitality organizations must go beyond credit card security to also protect customer personally identifiable information.

Guests can text Emma for real-time updates on everything from snow conditions to parking, rentals and even personal performance stats.

Pei Wei Asian Kitchen has promoted Chris Andrews to fill the new position of Chief Information Officer.

Instead of reviewing historical datasets to find fraud that has already occurred, hoteliers could use AI to prevent it from happening in the first place.