Restaurants

Pizza Hut Australia Suffers Data Breach, But How Bad Is It?
The pizzeria claims approximately 193k customers were affected by a breach it noticed in early September, however, ShinyHunters claims it infiltrated the company’s systems undetected for more than a month and has stolen information on approximately 1M customers.
Marco's Pizza to Collaborate with Magna on Last-Mile Delivery Services
Each last-mile delivery platform provides Marco's franchisees with purpose-built, dedicated delivery solutions that are low-cost and environmentally friendly.

Drive-Thru
SoundHound and Olo Partner to Provide Voice AI Ordering to Restaurants
Voice AI from SoundHound understands natural human speech; Drives more orders and frees up employees.
Kitchen Operations & Management
CASE STUDY: How Chili’s Grill & Bar Uses Tech to Deliver a Great Guest, Staff Experience
By upgrading its kitchen display system, Chili’s now has access to an unprecedented amount of data that it’s using to improve operations and the guest experience.
Payment Processing
Inspire Brands Streamlines Omnichannel Commerce Across North American Restaurants via Expanded Fiserv Relationship
Relationship will drive unified customer experiences and operational efficiency across U.S. company-owned and franchised locations.
Drive-Thru
Presto Signs CKE Franchise StarCorp’s 58 Carl’s Jr. Locations
After a successful and competitive pilot at 2 stores lasting more than 6 months, Presto was able to achieve a 91% upsell offer rate during the pilot period.
Catering
Panera Bread Partners with ezCater to Scale its Workplace Catering
Businesses can now order catering from nearly half of Panera’s bakery-cafes across the U.S. on the ezCater website and mobile app.
Digital Signage
How Digital Signage Can Support Hotel Food and Beverage Sales
With digital signage, hotels can create customized menu boards for restaurants and bars that include user-generated visuals, showcasing local specials, seasonal ingredients, and real-time updates to food and beverage offerings.
Web Events
ICYMI: HT’s 2023 Customer Engagement Technology Study Webinar Is Streaming on Demand!
Get an in-depth look at how restaurant and hotel brands are “Rewriting the Rules.”
Fast Casual Dining
Sweetgreen Expands Loyalty Program
Scanning the Sweetgreen App in-store for rewards is the most requested feature of the Sweetpass loyalty program.
Reservations
Tock Introduces New iOS App, Product Updates
The all-in-one reservation and experiences platform for hospitality businesses has a redesigned app to help users discover the best reservations and experiences through a streamlined search and navigation process, driving additional bookings for Tock's new and longtime customers.
Restaurants
Rising Star is Driven by the Customer Experience
Cynthia Hollen, CEO and Co-founder of MAVI.io On My Way Commerce, received the Top Women in Restaurant Technology - Rising Star Award at MURTEC.
Payment Processing
North American Bancard Enables Tap to Pay on iPhone so Customers can Accept Contactless Payments
NAB gives business owners new, convenient payments solution through its Payanywhere iOS app.
Artificial Intelligence / AI
Anthony's Coal Fired Pizza & Wings Drops AI Phone Solution
Based on customer demand for "real people" on the phone, Anthony's has removed its AI assistant Becky.

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