May 2019 Issue

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May 2019 Issue

Benchmarking Familiarity

With so much data available and a willingness of customers to share personal insights in exchange for personalized service, brands that don’t make sure to optimize customer data will flounder.

How Omni Hotels & Resorts applies data analysis to distribution strategy and challenges

Restaurant finance executives discuss best practices for improving efficiencies and empowering employees with actionable insights.

Information Sharing and Analysis Centers (ISACs) help owners and operators in a specific sector protect data from security threats C

Women are out of sight, out of mind of senior executives

MOD Pizza VP on how the fast-growing concept focuses on scaling an intelligent infrastructure

Evolving diner expectations put demands on restaurants to provide data-driven digital experience that provide seamless, customized service

Integrated systems, predictive analytics and artificial intelligence will steel restaurants against profit-loss.

Broader view of property management systems yields more productive, satisfied employees and efficient, secure operations.