July/August 2017 Issue

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July/August 2017 Issue

A collection of news, articles and other featured content about July/August 2017 Issue.

2017 Customer Engagement Technology Study: Targeting Experience

Hotels and restaurants take aim at customer  experience with hyper-mobile, personalized strategies. Sponsored.

Navigating the new competitive battleground for restaurants requires a strategic approach to maximize efficiency as more diners seek online options

Execs share how smart tech & leadership strategies will save the day for hospitality. 

Data and analytics are the missing link to drive energy efficiency and cost-savings for hotels

When it comes to hotel marketing strategies, email remains an effective tool and a fairly inexpensive one at that.

Industry association focuses on the next generation of hospitality

After interviewing many restaurant and hotel CIOs, HT's Editor Dorothy Creamer discovers that the men and women that fill this job title within the hospitality industry are true superheroes with the power to use IT to help steer decision making for the business as a whole.