May 2017 Issue

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May 2017 Issue

A collection of news, articles and other featured content about May 2017 Issue.

Digital Demands Reshape the Drive-Thru

Connected on-the-go guests are forcing an evolution in a quick-serve convenience staple.

If you missed MURTEC or just missed a session, HT offers a recap of highlights, takeaways and insights.

Heeding analytic best practices yields insights into operations and customers

Bloomin’ Brands maps out a digital strategy to remove customer pain points and create a nimble infrastructure.

Technology suppliers gain stronger voice within association

An experience is the sum of its parts. For consumers, the interaction with a brand often starts before they even set foot in a store or make a payment. It begins when a potential guest is considering what to eat, where to travel and book a hotel room, or even what time to get there.