Data & Analytics

Myrtle Beach Seaside Resorts Optimizes Revenue and Loyalty with Centralized PMS

Maestro balances revenue management with high occupancy to drive success for multi-property company.

Why Delivering Flawless Guest-Facing Tech Requires Back Office Network Visibility

From coordinating with third-party reservation services, to having quick-access to user profiles and aligning a guest’s social media channels with the devices in their room, hotel IT need clear network visibility between a bevy of stakeholders to deliver the experiences travelers value most.

Cisco Completes Acquisition of CloudCherry

CloudCherry is a Customer Experience Management (CEM) company that provides predictive analytics, rich customer journey mapping and sophisticated survey capabilities.

4 Ways to Turn Data into Revenue

Restaurants can use data to achieve these five goals and boost profits.

4 Keys to Weathering the Storm of Forecasting Errors After a Natural Disaster

Revenue Managers must make effective use of post-disaster data to educate demand forecasts and ensure they have all the information needed to account for these anomalies.

HTNG Releases an Updated GDPR for Hospitality White Paper

New whitepaper is more comprehensive, builds upon its previous output.

Hotel Parking: A Valuable Data Resource

Parking guidance systems can provide data that can be used to set parking rates, inform marketing efforts, and even plan shared parking programs with other local businesses and organizations.

OTA Insight Launches New Capability to Uncover Hotel Pricing Strategies Behind Holiday Packages

Ahead of the holiday season, new module sheds vital light on pricing strategies of hotels’ packaged business.

Advantage Hotels Partners with VenueLytics to Provide Reputation Management and Guest Experience Solutions

Vista and Select Inn guests will receive personalized welcome messages, surveys, and access to an automated 24/7 digital concierge via a ChatBot.

ProfitSword Appoints New Chief Operating Officer and Director of Technology

Increasing demand for the company's BI and data management solutions led it to appoint John Crutchfield as COO and Sean Hoggard as Director of Technology.

CoStar Group to Acquire Hotel Benchmarking & Analytics Company STR

STR aggregates data from over 65,000 hotels worldwide, representing nearly nine million guest rooms in more than 180 countries.

Connected & Intelligent

Best practices for leveraging the hotel networks to make better strategic decisions and improve the guest experience.

Taking Brand Engagement to the Next Level with an Advanced Network

Converge Technology Solutions Acquires Datatrend Technologies

Charlie Cox, CEO of Datatrend, will continue to lead the business alongside the existing Datatrend management team.