Data & Analytics

Newly released platform update aims to make it easier for hoteliers to create personalized marketing campaigns with in-app mobile and campaign building features.

Browser culture and booking indecision notoriously plague the travel industry. Research reveals that consumers typically visit up to 38 different travel websites over 45 days before finally committing to their dream vacation.

The company’s cloud-based information management solutions are now in use at 2,000 North American hotels.

As major retail brands prioritize customized experiences, hotels and restaurants will feel increased pressure from raised expectations on what brands must deliver.

Three Southeast Asia hotels are piloting the technology in line with immigration authority to trim down check-in times by as much as 70%. Here are some more benefits and use cases to support user adoption.

Tech investments, leadership changes and a future focus on third-party delivery partnerships among keys to Papa John strategy moving forward after strong third quarter.

According to Wynn Resorts’ recent third quarter conference call, CEO Matt Maddox revealed plans in North America to launch a loyalty card tiered program for the first time in its history.

Industries in possession of sensitive personal data including hotels, account for more than 60% of multi-party cyber incidents; research warns impact growth rate will only continue to increase.

Location intelligence is an underutilized asset for casinos and resorts looking to gain customer insights and make smart business and marketing decisions.

Hospitality Technology’s 2020 Payment & Data Security Study, hotel and restaurant operators pull back the curtain on security investments, strategy and frustration points to provide a fuller picture of the state of security in hospitality.