A collection of news, articles and other featured content about Data & Analytics.
There are more travelers than ever, but not enough workers to fill the customer service front lines necessary for a quality guest experience.
Hotel Equities has adopted the myPerspective solution to automate hotel reporting and improve visibility into its entire property portfolio.
Alliance Key Manager supports Transparent Data Encryption (TDE) in Microsoft SQL Server 2019 Standard Edition.
Restaurants and hotels can navigate disruption while still protecting data
Celebrity Cruises’ VP of Business Intelligence tells how an automated business analysis platform is helping the cruise line market effectively to potential cruisers and provide appropriate insight on business activity
The incident involved information entered by a visitor to Choice’s website being inadvertently accessible to third parties.
Enrique Calderón, Grupo Posadas’ COO discusses how operational data and guest satisfaction scores drive decision-making across more than 180 of the group’s hotels.
Here are three ways travel brands can leverage zero-party data by collecting preference insights with interactive experiences.
Global lodging company moves to AWS, leveraging the full suite of cloud services expected to innovate faster and deliver new and enhanced guest experiences.
In its annual report published in July, the ICO said last year was record-breaking for issuing monetary penalties.
Advice for creating a culture of data privacy within the business to better protect consumer information.
CBRS has the potential to vastly improve operations across many commercial sectors, but hospitality offers one of the most immediate and compelling use cases.
The data breach included information from Gekko Group brands and its clients as well as external websites and platforms, such as Booking.com.
A coalition of trade groups, led by the National Retail Federation (NRF), sent a letter to the Senate outlining requests for federal privacy legislation.