From smart lighting solutions and building management systems to IAQ sensors and energy management tools, technology can help enhance the guest experience, as well as positively impact the bottom line.
In the past, delivering personalized experiences at scale sacrificed data privacy. However, with the rise of first-party data and marketing partners who have access to larger datasets, hoteliers can have both privacy and personalization.
SaaS-based quality and audit software have made the ISO compliance process so much simpler, more efficient, and more streamlined. Now, AI, machine learning, IoT, data analytics, and even augmented reality tools are elevating the experience even more.