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Data & Analytics

A collection of news, articles and other featured content about Data & Analytics.

The Potential of CBRS to Transform Hotel Operations and the Guest Experience

CBRS has the potential to vastly improve operations across many commercial sectors, but hospitality offers one of the most immediate and compelling use cases.

Portillo's Uses Data-Driven Approach to Market to New and Existing Customers

RRD is helping Portillo's leverage Salesforce Marketing Cloud to overcome business challenges and market to current and new customers.

Newly released platform update aims to make it easier for hoteliers to create personalized marketing campaigns with in-app mobile and campaign building features.

Browser culture and booking indecision notoriously plague the travel industry. Research reveals that consumers typically visit up to 38 different travel websites over 45 days before finally committing to their dream vacation.

mydigitaloffice logo

The company’s cloud-based information management solutions are now in use at 2,000 North American hotels.

As major retail brands prioritize customized experiences, hotels and restaurants will feel increased pressure from raised expectations on what brands must deliver.

mobile facial recognition

Three Southeast Asia hotels are piloting the technology in line with immigration authority to trim down check-in times by as much as 70%. Here are some more benefits and use cases to support user adoption.

Tech investments, leadership changes and a future focus on third-party delivery partnerships among keys to Papa John strategy moving forward after strong third quarter.

Wynn spa

According to Wynn Resorts’ recent third quarter conference call, CEO Matt Maddox revealed plans in North America to launch a loyalty card tiered program for the first time in its history.

data in water

Industries in possession of sensitive personal data including hotels, account for more than 60% of multi-party cyber incidents; research warns impact growth rate will only continue to increase.

Skyhook byline

Location intelligence is an underutilized asset for casinos and resorts looking to gain customer insights and make smart business and marketing decisions.

Following the success of Savings Finder for Air, Savings Finder for Hotel will be available in pilot to a limited number of customers in Q4 2019 with a target of Q1 2020 for general release.

Hospitality Technology’s 2020 Payment & Data Security Study, hotel and restaurant operators pull back the curtain on security investments, strategy and frustration points to provide a fuller picture of the state of security in hospitality.

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