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Data & Analytics

Personalized Engagement Is Key to Stellar Customer Service in the Sharing Economy

Create a comprehensive customer engagement strategy so repeat customers come back to traditional hospitality.

Unique lodging company levels competitive field and maximizes revenue with proprietary yield revenue management software.

Jumeirah Group, a Dubai-based luxury hotel company, will integrate SevenRooms' software to improve the guest experience, streamline F&B operations and unlock F&B guest data.

When hotels analyze social media data, they are better able to tailor marketing efforts, customer engagement and services.

EPC Property Analytics delivers data, access and actionable insights to hotel partners.

From 2014-2016 Frogner House saw 305% increase in room nights via online sales.

The GDPR is a law governing PII (Personal Data) that will be enforced in the European Union in mid-2018.

Janneke van Geuns will discuss data misconceptions and explain best practices for restauarants looking to get data analytics right.

Knowledge is power as the saying goes, and this is evident in research that reveals how much businesses are focusing on business intelligence and analytics.

Travelers generate a huge amount of information which operators can use to offer personalized experiences which translate to larger profits.

Dickey's locations nationwide adopt iOLAP's Enterprise Voice Platform to quickly and accurately find business metrics.

Restaurants have a wealth of data points that are readily accessible, but they must use the information wisely.

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