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Data & Analytics

A collection of news, articles and other featured content about Data & Analytics.

Deliver a Superior Guest Experience with Special Attention to the Guest Journey

By planning out the guest journey, hoteliers can separate what matters most at every point of engagement, surpassing the simple guest preferences that most systems offer.

Data collected informs future receipt offers and coupons as well as popularity of menu items and appropriate price points.

Now diners can preview a restaurant's wait time prior to showing up.

Using tracking metrics, Bloom Intelligence can push offers, suggestions, loyalty program reminders and more to customers both before and after their visit.

Brian Best, head of interactive engagement at P.F. Chang's, will share examples of strategies that have driven sales while using digital, mobile, social and CRM technologies.

With Carlson Rezidor, TravelClick's Demand360's program now encompasses more than 23,000 properties worldwide.

IDeaS' customers rely on it for advanced analytics, revenue management.

Operators discuss how such tools have helped with time management, overbooking, and data/analytics.

Diners produce a very large and very important amount of data that restaurants can use to their advantage, but operators need to be able to collect and analyze that data to benefit from it.

Integration suits restaurants of all sizes, from single location to enterprise.

Hospitality can use the platform to better understand both employee and customer pain points and then deliver better experiences.

Combining artificial intelligence, big data, and modern visualizations, SynXis Analytics Cloud offers predictive analytics and pattern recognition to recommend strategies that increase hotel revenue across channels.

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