Data & Analytics

Using Data to Build Emotional Loyalty with Customers

Use data to understand how to keep customers engaged with your brand.

Powering High-Touch with High-Tech

Digital demands of next-generation guests and workforce put pressure on luxury brands to upgrade outdated and insufficient infrastructure.

What Do Restaurants Need in a Forecasting Solution?

When it comes to back-office automation, forecasting is the most powerful tool in a manager’s arsenal.

The Shocking Cost of Mismanaged Food Waste

This visualization depicts ideal food costs for a successful restaurant, plus how much money many restaurants are literally "throwing away!" Download this eye-opening infographic today to uncover the causes and how to solve for this industry-wide dilemma.

Quantum Metric's New Feature Offers Real-Time and Automatic Response to Enhance Digital Experiences

"Activate" enables businesses to transform behavioral data into triggers for in-the-moment user experience decision making.

Hudson Yards Chooses Exeter Retail DataHub for Sales Data Analytics

The DataPoint International platform gives real-time access to data.

Motel 6 Pays $12M Settlement

It's the second settlement for hotel chain after allegations of giving customer info to immigration officials.

Fraud Blooms Over Spring Break

Finding fraudsters among customers can be especially challenging during peak travel times as stable data points quickly begin to fluctuate.

How 5G Will Help Make Hotels Feel Like Home

From powering consumer devices to powering analysis of large data sets, hotels will benefit greatly from 5G.

McDonald’s Announces Investment in Mobile App Vendor Plexure

Investment will give McDonald’s enhanced access to Plexure’s technology; prevents Plexure from providing similar services to a defined list of competitors.

U.S. Hotel IT Infrastructure Vulnerable to I/O Performance Issues

Last year’s major hotel chains’ breach of guests’ credit card info opened a window onto the new—and increasingly complicated—world of hotel industry data management.

Debate on Who Owns Restaurants’ Data Heats Up as OpenTable Makes Changes

The restaurant booking service is barring restaurants from sharing data with other restaurant technology solutions unless they have permission and pay a monthly fee.

The Whole World Is Data – A Story of Revenue Science, Magic and Dogs

The typical traveler uses 700 digital touchpoints to plan a journey, but hoteliers are only just now learning how to take advantage of these touchpoints to create a personalized and magical experience.

Middleby Acquires Powerhouse Dynamics, Inc.

Acquisition will enhance Middleby's Connect IoT platform for restaurants.