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November/December 2020 issue
HT-NEXT 2020 Was an Immersive Experience
This year’s HT-NEXT conference took place “online everywhere” on December 1 through 3.
RTN’s Native Delivery TCO Calculator Helps Restaurants Double Down On Delivery Decisions
Restaurants can download RTN’s TCO Calculator to evaluate delivery models, insert their own data, and discover which delivery models make the most sense for them.
Eclipse Hotels Group Deploys Quore to Enhance Customer Service
Without this technology solution, it would have been challenging for this hotel group to consistently execute a service recovery to the standard experienced in the past.
Hospitality’s Not-So-Distant Future
In just a few years, hotel technology that is considered cutting edge today will be standard operating procedure.
The Economic Downturn’s Impact on Women: A Shecession
COVID-19 has upended lives around the world, but the economic downturn has disproportionately affected women. One in four women are thinking about reducing their job responsibilities or quitting work altogether.
Customer Engagement Technology Study 2020: What Do Guests Want Now?
The customer journey at restaurants and hotels has evolved at a radical pace due to the pandemic.
5 Essential Takeaways from Restaurant Next
Restaurant Next, an immersive virtual conference presented by MURTEC and the Restaurant Technology Network, debuted October 12 & 13 and is now available 24/7 at HospitalityTech.com.