September/October 2020

Predictive Analytics: What We Can Do Today to Prepare for Tomorrow
How hospitality brands are leveraging data to guide decisions — and a roadmap to successful analytics implementation with tips from top industry experts.
RTN’s Three Big Takeaways from Restaurant Next
Restaurant Next was an interactive experience, jam-packed with stellar content.

September/October 2020
Supporting Women of Color
NEW’s resources for communities of color in an unprecedented time.
HT-NEXT 2020
Meet us at HOTEL NEXT!
Taking place December 1-3, the event will unfold within “HOTEL NEXT,” a simulated hotel environment that brings to life technology solutions for the “new normal” of hotel operations.
September/October 2020
Frontline Communications Are Critical
Choice Hotels Canada uses an employee-facing app to better engage with, educate and recognize frontline staff.
September/October 2020
Living with Uncertainty
From the pandemic to wildfires to hurricanes to politics, sometimes the only thing we can be certain of is uncertainty.
Sponsored
September/October 2020
Restaurant of the Future: Restaurant Reinvention
Off-premises dining is the north star that’s guiding the restaurant industry’s present and future.
Sponsored
Customer Experience/Service
The New Hotel Guest Experience
Travelers’ needs have evolved rapidly. With a multitude of innovative tech available to hoteliers, we’re taking a look at what the new guest experience could be.