January/February 2019 issue

Industry Outlook 2019

HT talks with advisory board members to find out where the hospitality industry is heading.
The IT Progress Report

In order for innovation to yield measurable benefits, restaurants and hotels need to develop strategies that hinge on what they’re being told.

The Big Reveal

Eliminate #MeToo harassment with transparency and tracking
Guestrooms Evolve to Appeal to the Instant Gratification Generation

Using technology to remove common friction points and emulate modern conveniences found in consumers’ homes drives in-room innovation trends
Travel ISAC Helps Hospitality Protect Itself from Hackers

If you haven’t gone through a data breach, you will — and that means you need to prepare now.
A Digital Facelift: Micro Apps Yield Macro Results

According to Amy Schultz, Director of Information Systems, Grand View Lodge, the original web-based interface served its initial purpose well but had its limitations.
IT Leaders Map Out Intelligent Infrastructures

Restaurant execs highlight keys to achieving results and ROI with back-office systems
Unleash Your Social Media’s ROI Potential

How hotels and restaurant can take their social media strategy from passive to aggressive and effective.
5 Savvy Tech Shopping Tips for SMBS

High-value strategies for independent restaurants and hotels to yield ROI with IT investments