January/February 2019 issue

Using technology to remove common friction points and emulate modern conveniences found in consumers’ homes drives in-room innovation trends

How hotels and restaurant can take their social media strategy from passive to aggressive and effective.

With the advent of home sharing websites and short-term vacation rentals, many hotels and resorts have struggled to grow revenue. However, the Grand View Lodge — a golf and spa resort in Minnesota — has found a way to increase revenue via a new digital interface.

If you haven’t gone through a data breach, you will — and that means you need to prepare now.

In order for innovation to yield measurable benefits, restaurants and hotels need to develop strategies that hinge on what they’re being told.

Restaurant execs highlight keys to achieving results and ROI with back-office systems

Eliminate #MeToo harassment with transparency and tracking