January/February 2019 issue

Unleash Your Social Media’s ROI Potential
How hotels and restaurant can take their social media strategy from passive to aggressive and effective.
IT Leaders Map Out Intelligent Infrastructures
Restaurant execs highlight keys to achieving results and ROI with back-office systems

Industry Outlook 2019
HT talks with advisory board members to find out where the hospitality industry is heading.
The Big Reveal
Eliminate #MeToo harassment with transparency and tracking
Guestrooms Evolve to Appeal to the Instant Gratification Generation
Using technology to remove common friction points and emulate modern conveniences found in consumers’ homes drives in-room innovation trends
Travel ISAC Helps Hospitality Protect Itself from Hackers
If you haven’t gone through a data breach, you will — and that means you need to prepare now.
The IT Progress Report
In order for innovation to yield measurable benefits, restaurants and hotels need to develop strategies that hinge on what they’re being told.
A Digital Facelift: Micro Apps Yield Macro Results
According to Amy Schultz, Director of Information Systems, Grand View Lodge, the original web-based interface served its initial purpose well but had its limitations.
5 Savvy Tech Shopping Tips for SMBS
High-value strategies for independent restaurants and hotels to yield ROI with IT investments