Top 4 Challenges Hospitality Wants SolvedHT’s Advisory Board weighs in on what problems they want solved first. The Second Derivative of Digital DiningDoubling down on digital and data to grow the bottom line, restaurants will look to leverage technology investments for three key areas in 2020. From IQ to EQ: Innovation Gut Check Battle for Digital Dominance Partnerships and Acquisitions Changing the Restaurant Landscape A Shifting Landscape as Hotels Seek Seamlessness Partnerships and purchases in the hotel segment focus on increasing capabilities across guest journey and streamlining connections. In-Room Dining: No Longer an Achilles Heel How The Chedi got patrons staying at its villas and yachts to order in-room dining. A New Digital Champion for Restaurants How Coca-Cola is helping partners optimize operations while improving guest experience with integrated platforms. Retail and Hospitality ISAC and Travel and Hospitality ISAC Create Larger Sharing Community Two ISACs come together to strengthen overall consumer-facing industry. 2020 Industry Outlook: Imagination to Iteration HT’s advisors say the path to innovation for restaurants and hotels is paved with a mix of AI, practicality and privacy. 1
