Customer Experience/Service

Press enter to search
Close search
Open Menu

Customer Experience/Service

A collection of news, articles and other featured content about Customer Experience/Service.

Angie Hospitality Integrates with Amadeus

Virtual assistant leverages HotSOS compatibility to streamline hotel operations and maximize guest convenience.

Carnival Corporation Recognized as CES 2019 Innovation Awards Honoree for OceanMedallion

The CES Innovation Awards honor outstanding design and engineering in consumer technology products.

GlobalReach Technology installed 454 Wi-Fi hotspots throughout the Lisbon hotel, including every room, bar, conference and meeting room.

Comcast Business awarded Enterprise Application of the Year for Hospitality by Metro Ethernet Forum.

World of Hyatt new member enrollments are up 45% versus prior year; CEO credits rise to differentiated and enhanced rewards for members.

Partnership offers hotels a suite of tools to manage their properties and interact with guests.

Patents protect 46 intellectual property innovations for OceanMedallion, its wearable device powering its guest experience platform.

New iHome bedside clock is capable of wirelessly powering all Qi charging devices including all newer Samsung and iPhone models.

Why Artificial Intelligence needs to go beyond the guest experience.

How a 50-year-old brand thinks like a startup to augment guest experience and operations with artificial intelligence

One-third of retailers plan to use virtual and augmented reality in three years

Show More