Research & Reports | Hospitality Technology

Research & Reports

A collection of featured Research & Reports.

Lodging Technology Study 2020

Lodging Technology Study: What 10 Years of Data Tells Us About the Future

From IT budgets to customer satisfaction to predictive analytics, these key takeaways from HT’s Lodging Technology Study illuminate top priorities. More than 2,000 years ago, Confucius said, “Study the past if you would divine the future.” Centuries of technological progress — including cycles o

Customer Engagement Technology Study 2020: What Do Guests Want Now?

The customer journey at restaurants and hotels has evolved at a radical pace due to the pandemic.

Restaurant Technology Study 2020: Delivering on Expectations

In this year’s study, HT finds that restaurants remain cautious and will practice conservative technology spending. IT investments in 2020 will seek to deliver on strategic goals by powering up and streamlining the path to purchase and will put a hyper-focus on practical innovation, costs.

You Can’t Really Know If Your Restaurants Are Profitable Without This

Many restaurants that seem to be hitting the right metrics are actually losing money and don’t know it. That’s because they’re not tracking some key data points: what their food costs should be versus what they actually are. Check out this infographic to learn how that plays out – and how to fix it.

2020 Lodging Technology Study: The Acceleration of Innovation-enabled Hospitality

An evolving industry and service preferences necessitate flexible solutions that are purposeful, proactive and profitable.

Solving Payments Challenges & Innovating

When thinking about payments and hospitality, CEO of MyCheck shares the key to success.

Achieving Security Beyond Compliance with Future-Ready Payments

Any hotel can be breached, but the important question is whether or not there is any card data that can be used if it’s stolen.

How Hotels Must Leverage Tech to Augment Human Touch

Integration continues to be a top struggle for innovation.

Delivering Experience & ROI Via Network Innovation

Utilizing data analytics and technology a hotelier can begin to create guest personas or profiles that can help deliver a more personalized experience.

2020 POS Software Trends Report: Unlocking Agility

Data and integration are key to delivering choice and convenience to consumers

The Next Evolution of POS Performance

Agilysys’ InfoGenesis® POS combines with Toshiba’s TCxWave™ terminal to give foodservice and retail settings a sleek and durable solution, with the freedom to function as your business needs evolves.

Enhancing Guest Experiences with Unified Communications and Video Security

Enhancing Guest Experiences with Unified Communications and Video Security

Today’s guests gravitate to retail and hospitality organizations that can deliver safe, seamless and streamlined experiences.

2020 Hotel & Restaurant Security Study

Hospitality Technology’s 2020 Payment & Data Security Study, hotel and restaurant operators pull back the curtain on security investments, strategy and frustration points to provide a fuller picture of the state of security in hospitality.

travelclick study

Occupancy Improvement Continues for North American Hoteliers

New data from TravelClick shows 18 of the top 25 North American markets are showing an increase in bookings compared to last month.