Research & Reports

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Technology increasingly touches every point of the guest relationship, holding the potential to turn memorable, frictionless experiences into lifetime loyalty. We surveyed lodging technology decision makers to reveal: Top initiatives for 2025; IT budget outlook; Persistent challenges; How to rethink tech ROI; Guest & staff attitudes around technology.

Fresh data from HT’s annual survey of hotel & restaurant customers reveals how the right tech solutions create loyal customers who are eager to return — and are willing to spend more.

Experts from HT‘s MURTEC Content Council share their insights on what restaurant operators should be looking for in POS implementations.

Hospitality Technology's inaugural survey of Canadian restaurant customers delivers critical insights to operators and suppliers about what today’s guests expect.

Technology is enhancing speed, efficiency, and accuracy as the drive-thru becomes one of the most popular restaurant touchpoints.