November/December 2018 Issue

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November/December 2018 Issue

2019 Lodging Technology Study: Hotels Gear Up for the Age of Augmented Authenticity

A blend of data and digital engagement will power the next generation of genuine service.

The 2019 POS Software Trends Report reveals that restaurants are ready to power up the full potential of the point of sale, recognizing that the customer is defining service.

Hotels and restaurants unlock next-gen service, loyalty and operations with facial recognition.

Hotels with lackluster cell coverage stand to lose revenue to competitors that address signal issues

Six things any hospitality organization must know to protect itself and its guests.

Restaurant finance leaders deconstruct accounting strategies to expose inefficiencies and identify best practices

Restaurant operators face three major challenges with consolidation occurring in the tech space

Retrospective highlights key achievements, accomplishments and appointments

It all started when the self-check-out at Target told me to remove my item from the basket. Oh. No. She. Didn’t.