November/December 2018 Issue

Increasing Your Company’s Security IQ
Six things any hospitality organization must know to protect itself and its guests.
The Impact of Mergers & Acquisitions
Restaurant operators face three major challenges with consolidation occurring in the tech space

Artificial Intelligence / AI
I Almost Fought a Kiosk
POS
POS of the Future Predictions & Insights
The 2019 POS Software Trends Report reveals that restaurants are ready to power up the full potential of the point of sale, recognizing that the customer is defining service.
Research & Reports
2019 Lodging Technology Study: Hotels Gear Up for the Age of Augmented Authenticity
Operations
Is the Cloud Key to Better Accounting?
Restaurant finance leaders deconstruct accounting strategies to expose inefficiencies and identify best practices
Biometrics
Biometrics: The “About Face" Hospitality Needs
Hotels and restaurants unlock next-gen service, loyalty and operations with facial recognition.
HTNG (Hospitality Technology Next Generation)
A Look Back on HTNG in 2018
Retrospective highlights key achievements, accomplishments and appointments
Communications
Can You Hear Me Now? Strong Cell Signals, Strong Satisfaction
Hotels with lackluster cell coverage stand to lose revenue to competitors that address signal issues
Sponsored
MURTEC Executive Summit
Technology Storytellers
The 2018 installment of MURTEC Executive Summit gets to the soul of hospitality with a hyper-focus on innovation to improve guest and enterprise experience and operations.