September 2017 Issue

5 emerging technologies move to the foreground of disruptive trends.

Mobility & flexibility drive POS hardware innovation and development.

Six things to consider before your next in-room technology buy.

Unique lodging company levels competitive field and maximizes revenue with proprietary yield revenue management software.

It is no secret that customer demands and expectations place incredible demands on businesses. This year’s Customer Engagement Technology Study, once again queried travelers to find out what customer-facing innovation resonates with them and drives decisions.