HT’s new monthly webinar series, The Point, brings best-in-breed thought leadership to the hospitality industry’s most pressing challenges. Here, we present highlights from our recent episodes, touching on contactless transactions, off-prem solutions, and a tech-optimized workforce.
Felicia White has held various training leadership roles over the past 15 years. Now, she’s kicked off her tenure as Director of Franchise Training at Scooter’s Coffee by going “back to basics,” enrolling in the brand’s in-store training program.
There's unprecedented demand for innovative tools that allow customers to drive their own travel, lodging, and dining experiences, including self-service, contactless transactions, messaging apps, food delivery, mobile ordering & payments, and more.