Hotels

Warwick International Hotels and Resorts' newly customized site did not conform to standard booking engine templates currently available, so the company tapped its 15-year representation partner, Utell Hotels & Resorts, for a customizable option. Since August, Warwick has already noticed an increase in pay-per-click conversions, and guests have provided positive feedback.

SeaWorld mapped out every inch of its 10 theme parks with a state-of-the-art imaging solution that turns photographs into the interactive and completely moveable 360-degree scenes that Google Map's Street View is known for.

The LG Concierge Advantage program features customized digital signage solutions at its core, supported by a range of program privileges including hardware, service and tech support, financing options and even marketing/sales support.

PhoneSuite, a provider of telecom solutions designed exclusively for the hospitality industry, and participating Authorized PhoneSuite Resellers have set up a $1 million fund to reward hoteliers for replacing their aging, environmentally unfriendly phone systems.

StarTech.com's Converge A/V VGA Video over Cat 5 Extender Transmitter and Receiver Wallplates offer operators a cost-effective alternative to video extension systems that rely on proprietary cable and connectors.

With the EthoStream Gateway Server Dual, properties can combine different types of circuits, including DSL, T1 or cable connections, from multiple providers, delivering increased throughput and eliminating dependence on a single ISP for Internet connectivity.

Swisscom's new service allows users to connect to the Internet with their smartphones in only three clicks. Wireless PMS integration enables a personalized user interface, and seamless data processing and invoicing through the guest's room bill.

Over the past year, hospitality has drastically transformed from one of the hottest markets, to one of the most uncertain and dangerous ones for automation technology vendors. In Vol.2: Hospitality of their 2009 Self-Service and Customer Interaction Management Solutions study, VDC Research identified and analyzed the key now- and near-term opportunities and threats impacting the North American hospitality market.