Lodging

The results of our annual lodging technology survey provide exclusive data and actionable insights hoteliers and tech leaders need to navigate the year ahead.

This year's study demonstrates renewed optimism around technology budgets, enthusiasm for research and development, increased concern over persistent labor challenges, and significant investments in the technology that guests demand.

b4checkin’s secure online payment platform, TransForm, has a direct connection to Maestro PMS ensuring all payment data automatically posts securely offering a level of protection to eradicate chargebacks.

We dive back into our annual lodging survey results to reveal the correlation between IT budgets and meeting — or failing to meet — strategic goals.

Hotels are doing more with less, balancing shrinking budgets and enduring pain points with enthusiasm for innovative guest-facing technologies.

Check out this in-depth coverage of our first full day at HT-NEXT 2021 in Scottsdale, Az.

The first line of defense is adopting a security-first culture among all team members, which educates staff on basic cybersecurity best practices, spotting different types of attacks, and reporting incidents. Now's the time to prioritize security measures including how to recognize potential threats.

It’s time for a comprehensive review of loyalty strategies, focusing on the experience model, the data model, and the business model.