Lodging

Maestro Cloud PMS Solves Card-Not-Present Concerns with b4checkin’s TransForm Integration
b4checkin’s secure online payment platform, TransForm, has a direct connection to Maestro PMS ensuring all payment data automatically posts securely offering a level of protection to eradicate chargebacks.
2023 Lodging Technology Study: Embracing Mobility & Self-Service
This year's study demonstrates renewed optimism around technology budgets, enthusiasm for research and development, increased concern over persistent labor challenges, and significant investments in the technology that guests demand.
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Lodging
Fresh Insights From HT’s 2022 Lodging Technology Study
We dive back into our annual lodging survey results to reveal the correlation between IT budgets and meeting — or failing to meet — strategic goals.
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Hotels
2022 Lodging Technology Study: Redefining the Guest Experience
Hotels are doing more with less, balancing shrinking budgets and enduring pain points with enthusiasm for innovative guest-facing technologies.
HT-NEXT
Navigating Together at HT-NEXT: Day 1
Check out this in-depth coverage of our first full day at HT-NEXT 2021 in Scottsdale, Az.
Security
Best Practices to Counter the Rise of Cyberattacks in Hospitality
The first line of defense is adopting a security-first culture among all team members, which educates staff on basic cybersecurity best practices, spotting different types of attacks, and reporting incidents.
Loyalty
Mind, Body and Soul: The New Battlegrounds for Winning Customer Loyalty and Market Share
It’s time for a comprehensive review of loyalty strategies, focusing on the experience model, the data model, and the business model.
Health Passes/Passports/Certificates
Digital Vaccine Passports Need to Be Unified to Strengthen Recovery of International Travel, says GlobalData
Forming an internationally recognized system as a global standard for all destinations would help ensure a traveler’s journey is as smooth and easy as possible – an essential factor to help heal international travel demand.
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Lodging
Lodging Technology Study 2021
This study reflects adversity — most notably, the impact of COVID-19 and flat or shrinking IT budgets — but also opportunities to embrace emerging solutions.
Data & Analytics
Doing More Checklists & eAudits Due to COVID-19?
Here's why you need digital solutions to organize and analyze the influx of data.
Hotels
Expedia Group Retires HomeAway U.S. Brand to Focus on Vrbo and Streamline Its Vacation Rental Portfolio
Next month, users of the HomeAway website in the U.S. will be redirected to Vrbo.com and HomeAway mobile app users will receive a notification to download the Vrbo app.
April/May 2020
Lodging Technology Study: What 10 Years of Data Tells Us About the Future
From IT budgets to customer satisfaction to predictive analytics, these key takeaways from HT’s Lodging Technology Study illuminate top priorities.
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Research & Reports
2020 Lodging Technology Study: The Acceleration of Innovation-enabled Hospitality
An evolving industry and service preferences necessitate flexible solutions that are purposeful, proactive and profitable.
Lodging
Top 20 Most Read Hotel Tech Stories of 2019
As the end of 2019 is quickly approaching, Hospitality Technology is pausing to recap the 20 stories that were of most interest for readers.

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