Lodging

Technology has become critical to attracting and retaining hotel guests, and today that means investing in a wide range of solutions that create immediate and personal engagement. With rising expectations, surprise and delight has been replaced by expected and assumed.

RCI teams up with CustomerCount to launch a social analytics and support system

Technology spending and allocations reset as hoteliers put laser focus on driving direct reservations through customer analytics. Sponsored.

With the May 2018 deadline fast approaching, hotels must act now to ensure compliance with new regulations or face significant penalties.

Innovative hotel companies focus on digital engagement to appeal to mobile, hyper-connected guests.

From pre- to post-stay, how hotels can benefit from enabling seamless experiences. Sponsored.

With modern travelers tethered to personal devices, hotels must offer frictionless and customized mobile experiences to drive bookings and loyalty.