Hotel guests to benefit from mobile guest journey with mobile check-in/mobile keys and access to concierge services directly from their phone with the option of using a kiosk-based self-service solution.
HRS will continue to use the conichi technology for the automation of check-in/out processes and it will also become an integral part of a new payment division at HRS.
From micro-integration of software solutions to enhanced staff security via beacon geo-locators, these three trends are made possible by cloud-based technology.
Guests of Shangri-La Hotels and Resorts will be able to search, book, check-in and check-out, pay and chat within a WeChat Mini Program and WeChat payment systems.
The hospitality company announced it will enable room selection and customization via mobile and web-based floor plans plus guests will be able to use their smartphone as their room key in majority of hotel rooms by 2016.
Ultra-modern pod-based property implements Essence door locks alongside self check-in kiosks and RFID wristbands to offer maximum convenience, security and service personalization.
While it is easy to purchase tablets and build customized apps, Peninsula Hotels found it much more difficult to manage and secure the devices on their own.
