Ensuring a safe and confident workforce sets the table for a successful reopening; Hoteliers must do everything possible to reduce staff risk, so they want to return.
IHG enhances guest experience with new cleaning protocols, service standards and partners, to give guests confidence as they re-establish travel norms.
Predictive clean time technology, instant communications amongst teams and flexible and transparent staff schedules will become the essential tools for managers to run the kind of operations they need to survive in the early stages of recovery.
New strict safety and hygiene procedures have been put in place to comply with local government authorities and WHO guidelines to guarantee guests’ and employees’ safety and wellbeing.
A Harvard Business Review survey of business executives found that 72% say productivity increases when frontline workers are empowered to make decisions.
The streamlined free version of its hotel task optimization platform is designed to help hospitality organizations meet enhanced housekeeping and related cleaning protocols.
Program highlights include complimentary face masks and disinfecting wipes, 100-point CDC compliant cleaning, contactless check-in and check-out, keyless entry, voice-enabled assistants, and more.
Company to roll out enhanced technology to help counter virus spread; new multi-pronged platform details increased safety measures for guests and associates.
