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Swisscom Readies its Hotel Smartphone WiFi Service & Mobile Communication Solutions for Full European Rollout

WiFi mobile phones are increasingly used in hotels. In lobbies, guest rooms and conference areas, guests want to update their email, Podcasts, music and video libraries easily and instantly without incurring roaming charges. The new Swisscom enabled Smartphone WiFi service responds to these needs. Fully integrated with the hotel's property management system (PMS), it enables guests to connect seamlessly and hoteliers to promote their own services through their guests' preferred devices.

Travelers increasingly depend on their Smartphones to connect into their own environments in favor of using their laptops. As a network operator, Swisscom has seen bandwidth consumed through WiFi mobile phones rise constantly. Although download volumes are traditionally lower than those for laptops, the gap is closing very quickly. The average volume per handheld session recorded at Swisscom partner hotels is currently at 86MB, with many users going over 1GB. The average length of a session is 14 hours.

Get online in three clicks only
The new service allows users to connect to the Internet in only three clicks. Once logged on, the guest can stay connected for 24 hours at a time. If the guest leaves the building, he or she is automatically re-connected when returning to the hotel. Wireless PMS integration enables a personalized user interface, seamless data processing and invoicing through the guest's room bill. Offering unlimited uploads and downloads at WiFi broadband speed, the new Swisscom service provides a superior experience at a competitive price.

Swisscom's new Smartphone WiFi service has been optimized for iPhones and Symbian phones such as the ones from Nokia, Google Androids and Windows Mobile devices. It is presently available in more than 1,100 partner locations across Europe and ready for rollout across Europe.

Smartphones keep you in touch with home
"More and more guests want to use their smartphones to access the Internet in our hotel," says Gordon Barker, sales and marketing manager at Danesfield House Hotel and Spa, a Swisscom partner hotel near London Heathrow. "The mobile phone is more than just a device to make calls with, it also allows you to listen to your favorite music, chat to friends, send a quick photo of the breakfast buffet to relatives back home, so ultimately you never feel far away from your friends and family. Thanks to Swisscom, we will now be able to meet these requirements."
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