Innovative hotel companies focus on centralizing, streamlining and removing friction from enterprise and customer-facing operations.
With the May 2018 deadline fast approaching, hotels must act now to ensure compliance with new regulations or face significant penalties.
Hyatt, NH Hotel Group, La Quinta Inns and Suites and Watermark Luxe Waterfront Cottages were chosen for their outstanding achievement, vision and leadership in technological innovation.
The technology allows hotels, cruise lines and resorts to take mesmerizing footage for marketing purposes.
By implementing one line of code, small to mid-size hotels can now offer guest check in, access to guest stay and check-out via their brand's website and mobile app.
According to the study, the review score is the second most important factor affecting consumer booking decisions after a hotel's rate.
For the last 20 years, dormakaba has helped Group 10 exceed property guest expectations.
According to IDeaS Revenue Solutions, a hotel should have just as many options for deploying an optimal revenue strategy as their consumers do in booking their hotel.
Beginning in 2017, travelers will be able to make a reservation at any Hilton property without leaving the TripAdvisor website or mobile app.
Amazon Echo will be fully operational in all guest rooms by summer 2017.
Location, interactive content, and relevant information make a big difference to guest engagement.
Part of the infrastructure upgrade includes a new central reservation system, global loyalty club program, and revenue management program.