Hotel Brand -- Business Class

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Hotel Brand -- Business Class

A collection of news, articles and other featured content about Hotel Brand -- Business Class.

With the May 2018 deadline fast approaching, hotels must act now to ensure compliance with new regulations or face significant penalties.

Innovative hotel companies focus on centralizing, streamlining and removing friction from enterprise and customer-facing operations.

Hyatt, NH Hotel Group, La Quinta Inns and Suites and Watermark Luxe Waterfront Cottages were chosen for their outstanding achievement, vision and leadership in technological innovation.

In her first year with the company, Starwood’s new CIO has spearheaded initiatives including mobile check-in and keyless entry that have already scored high praise from guests and industry peers.

From poor methodology to gaps between software and business requirements, many of the reasons for project failures are the same today as they were 10 years ago.

The Clarion Hotel sees increased guest satisfaction scores with a mobile check-in roll-out.

A well-built revenue management system can have a significant impact on a hotel's ability to predict occupancy, and the best room rates for any given period. Executives from Omni, Goodmanagement and Nordic Choice Hotels share their top system criteria.

Travelers are increasingly willing to utilize Facebook and other social networking sites to plan and purchase hotel stays.

The days of ignoring guest reviews are over; here are the Guest Intelligence basics for today's intelligent hotels.

As the downturned economy continues and the the risk of identity theft grows, and so does the likelihood that hospitality companies will face major unplanned financial penalties for failing to safeguard consumers' information in the midst of the growing threat.

In an exclusive Q&A, Robert Webb, CIO for Hilton Worldwide, shares how outsourcing certain elements of Hilton's IT infrastructure, while simultaneously reinvesting internally in other areas, is strengthening the company's global operations, generating substantial savings, and empowering growth acros

Online review websites are rich sources of information for hotel owners and managers. Mining these sites for clues to customer experiences can provide a wealth of insights into a property's success and areas that need improvement.

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