Front Desk

How Fintechs are Supporting the Hospitality Industry

Fintechs are stepping up to help hotel's overcome a variety of problems such as: global acceptance of various wallets, client no-shows, mistakes with credit card information, fraud & stolen credit cards, and chargebacks.
Virdee Achieves Oracle Validated Integration, Enabling Digital Check-in for Hotels Around the World

OPERA users now have access to a seamless digital check-in solution that allows 100% of guests to bypass the front desk.

The Next Frontier for Smart Tech: Hotel Lobbies

The same control systems that make guests feel at home can have a beneficial effect on hotel common areas.
Enseo Launches Live, Virtual Front Desk Agent VERA

VERA helps alleviate strained or limited staff by answering specific questions, supporting with check-in and check-out, assisting with room keys and more, and can even provide support for uncovered shifts.
Why Hotel Receptionists Should be Paid $500k a Year

Front desk staff have the unique opportunity and ability to turn guests into high-profit loyal customers; don’t waste their time and talent on data entry that is easily automated.
5 Hospitality Tech Trends Powering Hotels, Short-term Rentals

Trend: 76% of hoteliers plan to reduce front desk staff significantly in the next 12 months
3 Tech Solutions for a New Era of Hospitality

App-based services providing telehealth, virtual queuing, and a virtual front desk are three options which should be at the forefront of hotels’ minds moving forward.
Lybra AnnouncesTwo-Way Integration Between Its Assistant RMS & GP Dati’s Scrigno PMS

Scrigno PMS reservations data will be integrated into Lybra’s Assistant, enabling the RMS to seamlessly and automatically provide Scrigno PMS with the most accurate real-time room rates, as market conditions change.
Sponsored

The New Hotel Guest Experience

Travelers’ needs have evolved rapidly. With a multitude of innovative tech available to hoteliers, we’re taking a look at what the new guest experience could be.
Former President of La Quinta Brand Wyndham Hotels & Resorts Agrees to Be Virdee Chairman

API-first solution will reduce owners’ labor costs while elevating the guest experience in hotel, multifamily and other real estate verticals.
Angie Hospitality Launches Cloud PBX Service, Modernizes Hotel Telephony and Reduces Costs

Reliable Phone Alternative Offers Touchless Experience and Meets Safety Requirements
Automation Will Drive Recovery with Select Service Hotels Best Placed to Lead

Select service hotels have the advantage for two distinct reasons: less business distractions and lower priced rooms.
Three Ways the Hotel Industry Will Change to Survive

More technologies and fewer lobbies are likely in the cards for hospitality.
Nor1 Launches Front Desk Insights Decision Platform

Platform to help front desk staff offer upsells that are most relevant to each individual guest.

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