Front Desk

Preferred Hotels & Resorts Selects Canary Technologies as Its Exclusive Guest Management System for 650+ Properties Worldwide
Preferred Hotels & Resorts is one of the world’s largest independent hotel brands, representing more than 650 of the world’s finest independent hotels, resorts, residences, and unique hotel groups across 80 countries.
Jumeirah Group and Incode Technologies Partner to Reinvent the Guest Experience
In particular, Incode will help create a seamless guest identification process that allows guests to identify themselves at their convenience and immediately introduces a magical, personalized experience upon arrival.

Trend Report: Hotel Workforce Automation Boosts Productivity
With staffing at an all-time low and travelers returning in droves, hoteliers are dealing with customer service nightmares. Conversational AI and automation technologies could be the industry’s savior.
Virdee Powers Fully Contactless Check-in for The Chicago Hotel Collection
The integration allows The Chicago Hotel Collection to provide a completely contactless guest experience, including mobile or kiosk check-in, while improving guest satisfaction at each touchpoint.
Virdee Partners with Mews to Innovate the Guest Experience
The integration empowers hoteliers to manage their properties and guest experience through seamless, user-friendly technology – and in some cases eliminate the front desk entirely.
Venue Butler Launches One-Click Taxi Booking Devices for Hotels Across Chicago
Venue Butler empowers hotels across Chicago to safely and seamlessly book taxis for their guests through a simple click of a taxi booking device.
The Expensive Problem Artificial Intelligence Solves for Hoteliers
Stop overworking hotel staff or relying on outdated and clumsy IVR systems in order to convert leads to reservations or answer FAQs.
Travel Outlook Introduces Bella, The Virtual Hotel Agent
Bella provides instant guest service while reducing fixed labor expense by answering most calls currently handled by front desk agents.
Waverly Labs Breaks Down Language Barriers with Voice and Language Solutions for Events, Customer Service Experiences, and In-Person Conversations
A new generation of live translation combines the latest speech recognition, machine translation, and adaptable hardware technology
ALICE Announces New Front of House Solution
ALICE Front of House joins solutions for Housekeeping and Maintenance to connect all hotel departments with centralized staff communications and task management to create a seamless guest experience.
Optii Solutions Announces Two-Way Integration with Springer-Miller Systems
Integration will enable Springer-Miller properties to streamline their housekeeping operations through smart technology and automation.
HITEC 2021 NEWS: aavgo to Debut Virtual Front Desk
The virtual front desk platform includes features such as contactless check-in, a digital app for in-house guests to order room service and request amenities, digital workflow management tools to help reduce operating costs by 50% and a front and back of house Smart Platform.
Three Reasons Why Machine Learning Is Critical to Upselling
Traditionally elusive to hoteliers, upselling no longer needs to be a guessing game played by front desk staff and callers.
How Fintechs are Supporting the Hospitality Industry
Fintechs are stepping up to help hotel's overcome a variety of problems such as: global acceptance of various wallets, client no-shows, mistakes with credit card information, fraud & stolen credit cards, and chargebacks.

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