A collection of news, articles and other featured content about Cruise Line.
The CES Innovation Awards honor outstanding design and engineering in consumer technology products.
Patents protect 46 intellectual property innovations for OceanMedallion, its wearable device powering its guest experience platform.
Focuses principally on its guest app which offers accelerated check-in, daily planner, onboard accounts, shore excursions, and ability to book events.
A picture may be worth a thousand words, but what if it was possible to “hear” what it sounds like?
Carnival is also using Splunk for data analysis of online booking, activity reservations, and customer mobile activity.
Caribbean Princess’ OceanMedallions enable keyless entry, cashless payments, wayfinding and more.
The company's media player transports cruisers to another world and time where they have to solve and escape interactive puzzles.
Twenty-four percent of cruise line calls and 14 percent of hotel calls go unanswered or are abandoned by customers.
Cruise line companies must be just as vigilant as other hospitality verticals when it comes to cybersecurity.
HARMAN’s recent innovation includes MSC Cruises’ AI digital assistant
The virtual assistant Zoe is now on 4 of the company’s ships
Cruise Freedom aims to enhance the guest experience