Cruise Line

First cruise line to offer both Alipay and WeChat Pay payment options onboard a passenger ship in North America

Sommer is responsible for sales, marketing, public relations and office operations for Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises in all markets outside the United States and Canada. 

OceanMedallion Vacations expands to Regal Princess.

Patents protect 46 intellectual property innovations for OceanMedallion, its wearable device powering its guest experience platform.

Focuses principally on its guest app which offers accelerated check-in, daily planner, onboard accounts, shore excursions, and ability to book events.

The CES Innovation Awards honor outstanding design and engineering in consumer technology products.

A picture may be worth a thousand words, but what if it was possible to “hear” what it sounds like?

Carnival is also using Splunk for data analysis of online booking, activity reservations, and customer mobile activity.

Caribbean Princess’ OceanMedallions enable keyless entry, cashless payments, wayfinding and more.

Twenty-four percent of cruise line calls and 14 percent of hotel calls go unanswered or are abandoned by customers.

Cruise line companies must be just as vigilant as other hospitality verticals when it comes to cybersecurity.