Golf

As a global association, HFTP is taking HITEC to its neighbors to the north--in Toronto, Canada.

He writes that these new programs contradict the mere definition of the direct online channel.

The days of ignoring guest reviews are over; here are the Guest Intelligence basics for today's intelligent hotels.

Hotel RevPAR growth is expected to remain above long-run average through 2018.

This annual report tracks the use and effectiveness of mobile, location-based, and social technologies in hotels and restaurants. What mobile engagement solutions are your competitors rolling out in 2016? What are the top five potential uses for location-based solutions? Which solutions are winning out in the mobile wallet war? These insights and more are inside!

Across the hospitality industry, operators must find ways to address loyalty as the ever-evolving entity it is in order to keep programs relevant.

While much is made of payment security, foodservice and lodging companies also face added pressure to ensure that guests’ personal data is safe.