Hotels are making smart, targeted investments in technologies that guests demand. As travelers return to properties this summer, research suggests that networking and connectivity, in-room entertainment and amenities, and other customer-facing tech will be table stakes for hotel operators.
The new site places a large emphasis on visitor experience and provides a streamlined, modern design, improved functionality, and accessible resources to help support the informational needs of clients and prospects alike.
The Exterity system delivers 125 channels of premium TV content as well as hotel-branded infomercials to the 1,000 screens across the 606 rooms and suites, plus public areas such as lobbies, bars and meeting rooms.
Village Hotels is the first hotel brand to commit to voice enabling its entire portfolio of properties; Technology rollout is the largest implementation voice assistants in hotels in the United Kingdom.
The tablets act as a digital guest directory, enabling guests to access key hotel services, including F&B ordering, laundry services, in-room entertainment, control of room cleaning services and all-important information for the hotel and surrounding areas.