Concierge

Singaporean Technology Start-Up Vouch Aims to Revolutionize Hospitality Industry

Leveraging both AI and chatbot technology, Vouch's guest experience platform allows guests to check-in, make room requests, order food and beverage and get instant answers to commonly asked questions, just by scanning a QR code on their mobile phones.
Virdee Achieves Oracle Validated Integration, Enabling Digital Check-in for Hotels Around the World

OPERA users now have access to a seamless digital check-in solution that allows 100% of guests to bypass the front desk.

Virdee and MIWA Partner to Provide End-to-End Digital Check-in Solution

Through digital check-in and locking-system integrations, hotels can serve today’s evolving guests needs, allowing them to bypass the front desk and head straight to their guestroom.
New Hospitality Brand to Focus on Tech

Led by former Holiday Inn CEO Ken Hamlet, Olive Tree Hotels and Resorts is investing substantially in technology.
Cross Hotels & Resorts Integrates Guestroom Tablets

The tablets act as a digital guest directory, enabling guests to access key hotel services, including F&B ordering, laundry services, in-room entertainment, control of room cleaning services and all-important information for the hotel and surrounding areas.
CASE STUDY: Outrigger Resorts Adopt LG Smart TVs to Make Vacation Feel Like Home

Digital signage and kiosks by the concierge help guests discover new island experiences while in-room TVs can display casted content from guest phones.
How One SaaS Company is Leading the Industry to Contactless, Guest-Centric Transactions

Virdee, whose name is a play on VRD, saw an urgent need for solutions to help hotels achieve operational efficiencies and cost savings in a contactless environment. Its growing popularity shows the hospitality industry has taken note.
Accor to Open First Fully Digital Hotel in Northern Europe

The digital eco-system will include features such as online and mobile check in, in hotel payment, the ‘Accor Key’ – a digital key solution, digital F&B services and guest relations via Whatsapp throughout the stay.
GettinLocal Launches First Contactless In-Destination Platform for Hotels that Drives Direct Consumer to Brand Engagement and Enhances Guest Experience

The new digital app provides guests with dynamic hyperlocal discovery by utilizing geo-fence technology and is an on-demand E-Concierge for hotels.
The Henderson Beach Resort Enlists Nuvola + Springer-Miller’s Integrated Solution
How Tech Keeps Mint House Occupancy in the Black During COVID-19

Forward thinking tech initiatives and an emphasis on the in-suite guest experience gave Mint House an 86% occupancy rate during the middle of the pandemic.
Resonai Launches Vera Concierge, an Augmented Reality, Artificially Intelligent App for Commercial Buildings

Built on Resonai’s AI platform, Vera, the app provides contactless indoor navigation with Integrated AR content for personalized assistance.
Aimesoft Releases Multimodal AI-based Virtual Receptionist Product AimeReception

Aimesoft also offers similar virtual clerk software packages that are specifically tailored for hotels (AimeHotel), retail stores (Aime AIShop), and hospitals (AimeHospital).
Wyndham Grand Helps Keep Loved Ones Close with Debut of New "Connection Concierge"

Through Wyndham Grand's Connection Concierge, guests can receive assistance setting up or troubleshooting video calls to family and friends and the Connection Concierge can also recommend the perfect spots on-property from where to call family and friends, combining scenic backdrops with a great Wi-

A collection of news, articles and other featured content about Concierge.