Concierge

Phonesuite Integrates with Roxy Voice-Activated Assistant

In-room speech enabled device elevates the guest experience, increases hotel efficiencies

Woodside Hotel Group Aligns with ALICE to Standardize Ops, Communication

Software has standardized hotel group's operations and communications on a single platform.

How Hotels are Using Artificial Intelligence to Provide an Awesome User Experience

From voice command technology to robotic concierges, AI is rapidly transforming hotel processes and services.

Three Ways Technology Will Transform Luxury Concierge in 2018

From chatbots to geo-targeting technology, the luxury concierge industry is enhancing the customer experience by integrating traditional services with cutting edge technology.

Caesars Entertainment Las Vegas Resorts Elevate Guest Services with Mobile Tech

Guests can now control their entire travel experience from the palm of their hand through a virtual concierge, mobile ordering and an app.

Roxy’s Voice-Activated Devices Able to Replace Hotel Phones

New integration will enable hotel guests to make and receive calls through AI assistant.

San Francisco Hotel Replaces Legacy Operations Toolset with ALICE

Hotel Zelos, a Viceroy Hotel, uses the ALICE platform for concierge, housekeeping, maintenance, and guest messaging.

Concierge Service Ditches WhatsApp for ALICE Concierge Software

Con Questa, a Holland-based concierge and lifestyle service, uses ALICE’s technology to keep them organized and aligned.

Frictionless Guest App Empowers Innkeepers to Recommend Best Local Experiences

Provides 24/7 mobile access to best local offerings, builds guest trust and loyalty, and helps community places thrive.

VenueLytics Unveils VL Enterprise to Help Stadiums, Resorts, Casinos, and Restaurant Franchises Increase Revenue

The platform provides a comprehensive digital concierge solution combined with marketing and promotional tools to engage and improve customer experience and generate incremental revenue.

ItzFun is a real-time personalized digital concierge service for consumers with premium mobile services like VIP bottle and table reservations, food and beverage orders, guest list, party packages, fast pass, events & ticketing, deals and even private event booking.

VenueLytics' ItzFun App Acts as Real-Time Digital Concierge to Draw Consumers to Hotels, Restaurants, Casinos and More

Consumers receive live data for nightlife, food, cocktail, and entertainment venues such as crowd population and gender ratio.

5 Ways Chatbots are Enhancing Hotel Guest Experiences

Chatbots are convenient for guests and free up staff time, allowing them to focus on providing a more personalized experience.