A collection of news, articles and other featured content about Concierge.
In-room speech enabled device elevates the guest experience, increases hotel efficiencies
Software has standardized hotel group's operations and communications on a single platform.
From voice command technology to robotic concierges, AI is rapidly transforming hotel processes and services.
From chatbots to geo-targeting technology, the luxury concierge industry is enhancing the customer experience by integrating traditional services with cutting edge technology.
Guests can now control their entire travel experience from the palm of their hand through a virtual concierge, mobile ordering and an app.
New integration will enable hotel guests to make and receive calls through AI assistant.
Hotel Zelos, a Viceroy Hotel, uses the ALICE platform for concierge, housekeeping, maintenance, and guest messaging.
Con Questa, a Holland-based concierge and lifestyle service, uses ALICE’s technology to keep them organized and aligned.
Provides 24/7 mobile access to best local offerings, builds guest trust and loyalty, and helps community places thrive.
The platform provides a comprehensive digital concierge solution combined with marketing and promotional tools to engage and improve customer experience and generate incremental revenue.
Consumers receive live data for nightlife, food, cocktail, and entertainment venues such as crowd population and gender ratio.
Chatbots are convenient for guests and free up staff time, allowing them to focus on providing a more personalized experience.