A collection of news, articles and other featured content about Concierge.
Guests can now control their entire travel experience from the palm of their hand through a virtual concierge, mobile ordering and an app.
Consumers receive live data for nightlife, food, cocktail, and entertainment venues such as crowd population and gender ratio.
As guests approach the front desk, their faces will be recognized digitally and their profile information displayed to the agent.
Guests of Milliken Creek Inn rely on the guest services team to help them take full advantage of everything the hotel and local area has to offer.
Front desk staff is empowered to merchandise premium inventory upon arrival, enhance the guest's stay.
Chatbots are convenient for guests and free up staff time, allowing them to focus on providing a more personalized experience.
Caesars guests who engage with Ivy, a 24-hour virtual concierge service, rated their overall experience an average of five points higher than guests who knew about Ivy but did not engage.
In addition to incorporating neon lighting, digital signage, and hidden custom speakers; the hotel lobby has its own "digital brain" capable of shifting the atmosphere for different guests and events.
From artificial intelligence to guestroom automation, the hotel room of the future promises more technology at the guests' fingertips.
Echo Dots in every room allow guests to interact with the hotel without having to pick up a phone.
ChargePoint's new feature gives hotel and restaurant valet staff updates on individual vehicles, charging ports as well as notifications when the car has finished charging.
Carneros was drawn to ALICE for its ability to consolidate, integrate the resort's multitude of technologies.