Concierge

Preferred Hotels & Resorts Selects Canary Technologies as Its Exclusive Guest Management System for 650+ Properties Worldwide
Preferred Hotels & Resorts is one of the world’s largest independent hotel brands, representing more than 650 of the world’s finest independent hotels, resorts, residences, and unique hotel groups across 80 countries.
Trend Report: Hotel Workforce Automation Boosts Productivity
With staffing at an all-time low and travelers returning in droves, hoteliers are dealing with customer service nightmares. Conversational AI and automation technologies could be the industry’s savior.

Virdee Powers Fully Contactless Check-in for The Chicago Hotel Collection
The integration allows The Chicago Hotel Collection to provide a completely contactless guest experience, including mobile or kiosk check-in, while improving guest satisfaction at each touchpoint.
Virdee Partners with Mews to Innovate the Guest Experience
The integration empowers hoteliers to manage their properties and guest experience through seamless, user-friendly technology – and in some cases eliminate the front desk entirely.
Venue Butler Launches One-Click Taxi Booking Devices for Hotels Across Chicago
Venue Butler empowers hotels across Chicago to safely and seamlessly book taxis for their guests through a simple click of a taxi booking device.
Virdee Finalizes its Series Seed Financing with $9 Million Raised to Date
Silverton Partners leads latest financing to accelerate growth of contactless check-in solution for hotels.
Canary Technologies Raises $15 Million to Modernize the Hotel Tech Stack, Accelerate Growth and Global Market Penetration
The company will use the new funding to continue hiring aggressively to meet growing demand and to invest in product development as it expands the breadth of its offerings.
Waverly Labs Breaks Down Language Barriers with Voice and Language Solutions for Events, Customer Service Experiences, and In-Person Conversations
A new generation of live translation combines the latest speech recognition, machine translation, and adaptable hardware technology
Business Travel in 2022: Scaled Back & Done Better
To successfully welcome back corporate travelers, hotels should carefully examine these five critical areas.
Revinate Acquires Go Moment
This strategic acquisition creates a single CDP that seamlessly powers omni-channel guest lifecycle communications and commerce for hoteliers, making it the ultimate direct booking platform for the global hospitality industry.
Beyond the Booking: How to Maximize a Digital Concierge
A digital concierge taps the power of AI to deliver an enhanced experience for guests and staff — as long as it is implemented properly.
Former HGTV Producers Launch Digital Retail Service for Short-term Rentals
Web-based commerce marketplace provides guests with services typically found only in hotels making Airbnb and other similar short-term rentals more appealing.
Singaporean Technology Start-Up Vouch Aims to Revolutionize Hospitality Industry
Leveraging both AI and chatbot technology, Vouch's guest experience platform allows guests to check-in, make room requests, order food and beverage and get instant answers to commonly asked questions, just by scanning a QR code on their mobile phones.
Virdee Achieves Oracle Validated Integration, Enabling Digital Check-in for Hotels Around the World
OPERA users now have access to a seamless digital check-in solution that allows 100% of guests to bypass the front desk.

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