A collection of news, articles and other featured content about Hotel Brand - Luxury/Resort.
Gebhard Rainer comes from Hyatt Hotels Corporation, where he served as executive vice president and CFO.
Willows Hotel & Spa at Viejas Casino & Resort found that integrating Amazon Alexa into hotel rooms offered guests modern technology without interfering with the room's natural, relaxing ambiance.
IHG plans to grow the brand from six to forty hotels in key global locations.
Program drives direct booking and entitles members to physical and experiential perks without needing to accrue or redeem points.
Kerzner manages a portfolio of globally renowned, entertainment destination resorts, ultra-luxury hotels and residences and innovative entertainment experiences.
The platform provides a comprehensive digital concierge solution combined with marketing and promotional tools to engage and improve customer experience and generate incremental revenue.
Dan Hotel Group is the largest luxury hotel chain in Israel with 13 hotel properties.
Viejas Casino & Resort will implement Agilysys’ InfoGenesis® POS, InfoGenesis® Flex and rGuest® Pay to improve food and beverage delivery and enhance guest service throughout the planned casino expansion.
Companies integrate hotel app with secure mobile technology to deliver convenience and greater guest loyalty.
After implementing the software, Tetherow shortened its consolidations process from more than a week to less than four hours per month.
Caesars guests who engage with Ivy, a 24-hour virtual concierge service, rated their overall experience an average of five points higher than guests who knew about Ivy but did not engage.
Texting has led to quicker responses from members, increased RSVPs and a boost in responses from prospective members.