GMs may want to take a closer look at their alcohol beverage strategy – and the role technology will play – for the upcoming year as it could assume a powerful role in maintaining a property’s profitability during a possible recession.
Cloudbeds customers can now take advantage of a fully-integrated enhanced guest engagement solution for faster response times, tailored experiences and improved communication throughout the entire guest journey.
Through this partnership, room bookings can be seamlessly distributed as Instant Book across multiple short-term rental channels and then fed back into the hotel's PMS, with up-to-date and accurate data.
The platform solves the key challenge hotels faced when selling online, giving them the ability to provide their customers with a multi-product basket to create their own 'package' - with room, dining, spa, golf, retail and other products able to be purchased in a smooth customer journey.
The time for revenue managers to maximize rate has come, and they can use technology and trends adopted by hotels and travelers throughout the pandemic to provide better information and act on it faster than was previously possible.