The annual Duetto Outlook & Trends 2023 Survey reveals hotels have mixed feelings about business travel in 2023; it’s a focus for revenue teams but also tipped to be the biggest challenge of the year ahead.
Developed by industry leaders and born out of the demand revealed through its subsidiary, Carats & Cake, ROH builds upon over a decade of trust with best-in-class businesses including Westin, Loews, Marriott, Crescent, Auberge, Noble House and other select service hotels and luxury properties.
Life House won for its creation of a revenue management and marketing system (RMMS). The RMMS helps independent hotels double direct bookings by using metadata to direct searchers away from OTAs and back to their own websites featuring lower prices.
Beyond the prospects of using automated tools like a chatbot to prevent booking abandonment and save your team time, getting more data on what guests are asking helps to focus your resources and more effectively answer, “What do we do next to grow the brand?”