Online Check-In

A successful guest engagement strategy begins with the property’s business objectives, then leverages technology to create a personalized guest journey.

'Pizza Anywhere' feature rolled out to additional ships.

From mobile check-in and electronic locks to virtual concierge tech, Best Western is hoping to attract modern, fiercely independent travelers to Vīb.

From pre- to post-stay, how hotels can benefit from enabling seamless experiences. Sponsored.

How mobility, data and connectivity will ultra-personalize the next-gen hotel experience.

While it is easy to purchase tablets and build customized apps, Peninsula Hotels found it much more difficult to manage and secure the devices on their own.

The hospitality company announced it will enable room selection and customization via mobile and web-based floor plans plus guests will be able to use their smartphone as their room key in majority of hotel rooms by 2016.

Hotels will boost in-room technology budgets in 2015 with mobility topping the must-do list for many. HT connects with industry executives to find out what next-generation technologies hotels are forging ahead with in 2015.

Self check-in technology allows guests to verify their identity by comparing one's face with an ID photograph.

The Clarion Hotel sees increased guest satisfaction scores with a mobile check-in roll-out.