Online Check-In

The Hospitality Industry’s Digital Transformation Progress Will Reshape it for the Better

As consumers continue to demand a better experience in their commerce interactions, the hospitality industry is rapidly adopting new technologies to meet this expectation.

Travelers Look to New Technology to Enhance Experiences

New survey shows digital solutions are most valued when coupled with human engagement, and technology is increasingly influencing decision making and travel management.

FreedomPay Talks Findings of Data-Driven Commerce Report for Hospitality

Data indicates that enticing customers to book through a provider’s proprietary channel rather than a third-party, results in savings of up to 20%.

Zaplox Signs Agreement With The Woodlands Resort & Conference Center in Texas

Hotel guests to benefit from mobile guest journey with mobile check-in/mobile keys and access to concierge services directly from their phone with the option of using a kiosk-based self-service solution.

Shangri-La Group to Launch e-Services Within WeChat Ecosystem

Guests of Shangri-La Hotels and Resorts will be able to search, book, check-in and check-out, pay and chat within a WeChat Mini Program and WeChat payment systems.

Frictionless Hotels Through Omni-Engagement

From pre- to post-stay, how hotels can benefit from enabling seamless experiences. Sponsored.

The Hotel of the Future

How mobility, data and connectivity will ultra-personalize the next-gen hotel experience.

How to Power-Up Your Guest Engagement and Supercharge Loyalty

A successful guest engagement strategy begins with the property’s business objectives, then leverages technology to create a personalized guest journey.

Carnival Cruise Line Expands Hub App with Pre-Cruise Purchasing Capabilities

'Pizza Anywhere' feature rolled out to additional ships.

Hilton Rolls Out Digital Check-in/out, Room Selection and Customization Across 4,000 Properties

The hospitality company announced it will enable room selection and customization via mobile and web-based floor plans plus guests will be able to use their smartphone as their room key in majority of hotel rooms by 2016.

Peninsula Hotels Uses In-Room Tablets to Personalize Guest Experience

While it is easy to purchase tablets and build customized apps, Peninsula Hotels found it much more difficult to manage and secure the devices on their own.

HT EXCLUSIVE: Best Western Chats with HT About Its New Tech Focused Brand: Vīb

From mobile check-in and electronic locks to virtual concierge tech, Best Western is hoping to attract modern, fiercely independent travelers to Vīb.

NFC-Enabled Smartphones Replace Hotel Room Keys and Check-ins at Clarion Hotel

The Clarion Hotel sees increased guest satisfaction scores with a mobile check-in roll-out.

What's Hot in Guestroom Tech

Hotels will boost in-room technology budgets in 2015 with mobility topping the must-do list for many. HT connects with industry executives to find out what next-generation technologies hotels are forging ahead with in 2015.