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Online Check-In

A collection of news, articles and other featured content about Online Check-In.

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The Hospitality Industry’s Digital Transformation Progress Will Reshape it for the Better

As consumers continue to demand a better experience in their commerce interactions, the hospitality industry is rapidly adopting new technologies to meet this expectation.

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Travelers Look to New Technology to Enhance Experiences

New survey shows digital solutions are most valued when coupled with human engagement, and technology is increasingly influencing decision making and travel management.

Data indicates that enticing customers to book through a provider’s proprietary channel rather than a third-party, results in savings of up to 20%.

Hotel guests to benefit from mobile guest journey with mobile check-in/mobile keys and access to concierge services directly from their phone with the option of using a kiosk-based self-service solution.

Guests of Shangri-La Hotels and Resorts will be able to search, book, check-in and check-out, pay and chat within a WeChat Mini Program and WeChat payment systems.

From pre- to post-stay, how hotels can benefit from enabling seamless experiences. Sponsored.

How mobility, data and connectivity will ultra-personalize the next-gen hotel experience.

A successful guest engagement strategy begins with the property’s business objectives, then leverages technology to create a personalized guest journey.

'Pizza Anywhere' feature rolled out to additional ships.

The hospitality company announced it will enable room selection and customization via mobile and web-based floor plans plus guests will be able to use their smartphone as their room key in majority of hotel rooms by 2016.

While it is easy to purchase tablets and build customized apps, Peninsula Hotels found it much more difficult to manage and secure the devices on their own.

From mobile check-in and electronic locks to virtual concierge tech, Best Western is hoping to attract modern, fiercely independent travelers to Vīb.

The Clarion Hotel sees increased guest satisfaction scores with a mobile check-in roll-out.

Hotels will boost in-room technology budgets in 2015 with mobility topping the must-do list for many. HT connects with industry executives to find out what next-generation technologies hotels are forging ahead with in 2015.

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