• Wired for Sound: July 2005

    Infrastructure is essential and content will be king. This is the conclusion hoteliers are reaching as they rethink their telecom strategies and look for future sources of revenue in the wake of declining profits from basic phone calls and (eventually) Internet access.
  • Managing Expectations

    Every segment of the hotel industry--from budget to luxury resort--realizes that today's guests expect more technology offerings in their hotel rooms.
  • Systemic Solutions

    Hoteliers have a frank discussion of on property technology and integration
  • 2005 Casino Report

    First annual report explores the challenges faced by casinos and the technologies that will help them overcome headaches.
  • The Franchise Friend

    Broadband connections are redefining restaurant communications
  • Impact Printers

    With the many elements it takes to operate a successful hospitality enterprise, the printer doesn't always come first to mind. But the right match of printer to application can give a bustling business just the edge it needs to boost productivity, sales and customer satisfaction.
  • VPN Virtues

    Virtual-private networks take off across hospitality
  • Redefining Service

    Hotels turn to self-service for better customer service
  • Portal-Ability

    When it comes to IT operations of multi-unit restaurant chains, paper has long been the chef's special.
  • PM Building Blocks

    Andrew Furrer, director of information technology for Kimpton Hotels and Restaurants, based in San Francisco, knows how important property-management systems (PMS) can be to business operations in the hospitality industry
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