Hotels

The Armathwaite Hall Country House Hotel and Spa implements Agilysys' property management, POS, spa and club management solutions to enhance hotel operations and guest service.

As more travelers turn to the Internet to research their lodging options, hoteliers will find that increased Internet visibility will result in higher hotel bookings. Yet this can pose to be a challenging obstacle to overcome in a downturned economy as traveler spending is on a decline. From basic website maintenance tips to targeted Pay-Per-Click campaigns, learn the top low-cost, high return-on-investment methods to attracting more guests.

In the hotel industry, technology is often a brand differentiator and can greatly impact guest satisfaction and the likelihood for return visits. Learn which seven guestroom technologies were ranked the highest among guests from the University of Delaware's 2009 Hotel Guest Technology Study

On the loyalty battlefield, systems that once tracked guest preferences after they've gone are losing out to newer applications powered by predictive loyalty tools. Learn how hotels and restaurants are leveraging targeted offers, the power of partners, and mobile communication to boost customer traffic.

Payment Card Industry Data Security Standard compliance is not an issue in the United States alone, as global merchants are now required to adhere to it within the next two years.

Kiosks are sliding over under the self-service umbrella to make room for a number of solutions that put control into the hands of customers. Learn how self-service is being redefined in the restaurant and lodging segments, and the solutions that are making it so.

Berns Salonger expects the selection of Delphi to provide the hospitality company with robust reporting and encourage proactive selling.

As the demand for HSIA grows among hotel guests, operators need to be armed with enough bandwidth to meet guest expectations. Load-balancing applications are one way that hoteliers can meet bandwidth demand when HSIA revenues are down or being completely eliminated.