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Hotels

  • Consumers More Ready for Kiosks than Operators
    The third annual Self Service Technology Study, published by Hospitality Technology magazine, reveals that consumer interest is strong for self-service options in the hospitality industry.

  • High Five
    Five factors that affect guests' opinions of high-speed Internet access

  • To Pump or Not to Pump
    No one loves a fast, sporty car more than me. I've often mused about strapping into a Jaguar XK Convertible or a Corvette Z06. These days, I drive the ultimate hot car: the Toyota Corolla S-type.

  • Leading an Industry
    2007 Hotel Visionary Award

  • Consider the Source
    Is outsourcing right for your hotel or restaurant?

  • U.S. Hotels to Invest $5.5 Billion in Upgrades
    Following a record $5.0 billion invested in the U.S. lodging industry in 2006, the industry is expected to invest approximately $5.5 billion in 2007, according to PricewaterhouseCoopers' latest forecast.

  • The Customer Connection
    A new wave of loyalty strategies are making it easier for operators to attract, retain and drive top-line growth

  • A Web for Mom
    I have a plea this year for Mother's Day. In honor of moms everywhere, I implore all companies with an online presence to up their games.

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