Hotels

According to recent reports, the hospitality self-service market is expected to experience a compound annual growth rate of 11.3%, as penetration and adoption rates improve. VDC Research identifies and analyzes the now- and near-term opportunities and threats impacting North America.

The Jakarta, Barcelona, Las Vegas and Elbow Beach, Bermuda Mandarin Oriental properties have installed PAR Springer-Miller's SMS|Host Hospitality Management System over the last 90 days.

What's the best way to create a converged wireless infrastructure? Hotels weigh the pros and cons of rip-and-replace versus reuse and recycle. At the end of the day, though, does it all come down to balancing budgets against customers' needs?

The GDX Universal Billing Interface System (GDX UBIS) is a comprehensive web-based hotel solution to manage telephone and services usage at variable tariffs, delivering optimal revenues and tight cost control through more responsive administration of exchanges and systems.

Hot information technology topics may ebb and flow depending upon what's happening in the world of hospitality technology and customer service. But there's always one area that, no matter what, ranks at the top of the list: point of sale.

Twitter is taking hospitality e-marketing by storm, yet this social tool is not without its challenges. Get educated on a host of specialized Twitter tools and applications that are designed to help operators to better manage and analyze their social networking efforts.

A University of Delaware study uncovers the impact of credit card breaches on service quality, guest satisfaction, future revisit intention and the likelihood of guests recommending the brand/hotel to others.

According to a new study from the Cornell Center for Hospitality Research, guest perceptions regarding the fairness of hotel room pricing policies is a strong element in customers' decision to return to a hotel. Learn how to improve guests' understanding of variable pricing programs without giving away any trade secrets to the competition.