Hotels

Beefing up Borgata

Cassie Fireman talks about staffing a brand new hotel using the latest in labor management technology
Are You Fast Enough?

From fast casual to QSR, operators are using IT to become quicker-service chains
e-Commerce Emerges

Researchers find restaurant websites need a course in e-commerce
Back Office Peace of Mind

Not long ago, the back office was the place where managers disappeared only to re-appear hours (or days) later.
7 Steps to Higher RevPAR

Revenue management has a reputation in some circles as being a fair weather tool, built for the boom times but less helpful when occupancy is reduced.
Benchmarking the Competition

The recent explosion of Atkins friendly and salad offerings in quick service and causal restaurants is only the most recent illustration of the industry's extremely competitive nature.
Enterprising Solutions

Savvy restaurant executives drive efficiency by implementing powerful tools enterprise wide.
Casting a Wide Net

Bertucciis recognized the need for a company wide-area network (WAN) that would include most (if not all) of our 82 restaurants. It took some deliberation, but we decided on a solution in early summer of 2

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