Hotels

Virtual-private networks take off across hospitality

Hotels turn to self-service for better customer service

When it comes to IT operations of multi-unit restaurant chains, paper has long been the chef's special.

Andrew Furrer, director of information technology for Kimpton Hotels and Restaurants, based in San Francisco, knows how important property-management systems (PMS) can be to business operations in the hospitality industry

More and more operators look for fast and secure always-on connections

As systems proliferate, hotels looks to improve integration

At Caesars Lake Tahoe, owned by Caesars Entertainment, gaming is no longer the key reason to visit. Sightseeing is now number one, according to exit interviews and guest surveys.

Reports looks at the hottest new technology solutions impacting the hospitality sector in 2005

Hospitality Technology quizzes VP IT Floyd Goldberg about Fazoli's VSAT satellite roll out

Hospitality operators are increasingly looking at Web-based applications for true enterprise visibility-using application-service providers (ASPs) to get remotely hosted IT systems that can boost business efficiencies and spare IT budgets.

Excellence comes in many sizes and sometimes from unexpected places.

The Philadelphia Phillies did not cooperate. Well, at least not as I had hoped. In mid-summer, while baseball was heating up and the Phillies were in first place, an October cover story on Aramark and its management of the brand new Citizens Bank Park.