VeriFone to Terminate Support Relationships with Heartland in Dec; Offers Alternative Merchant Option
VeriFone Holdings, Inc. today announced that it will offer complete alternative support to merchants who are currently utilizing VeriFone payment solutions on Heartland Payment Systems' network.
VeriFone is taking action to prevent any disruption to merchants after determining that the pending litigation over Heartland's continual infringement of a VeriFone patent is likely to impact Heartland's ability to maintain service levels with its customers. VeriFone has informed Heartland that it will terminate its support relationships with Heartland, effective end of day on December 31, 2009.
VeriFone estimates that 75 percent of Heartland customers in the retail, restaurant and petroleum markets rely upon VeriFone systems. VeriFone is encouraging merchants currently supported by Heartland to immediately begin making arrangements to receive technical support from VeriFone.
Heartland merchants need to register for this free support before December 15, 2009 to ensure uninterrupted continuation of support. This offer is absolutely free and is made only to ensure that any future technical support issues can be resolved expeditiously by VeriFone. If you are a Heartland customer with a VeriFone product, please register today. To register online, go to http://heartland.verifone.com.