Coffee Bar

At PJ’s Coffee, Drive-Thrus Dominate

Ahead of National Drive-Thru Day on July 24, HT caught up with Ryan Stansbury, Vice President of Franchise Development at PJ’s Coffee, to talk about the difference drive-thrus make for the brand's bottom line.
Rafael Acevedo Joins Dunkin' as CMO

Acevedo brings two decades of transformative brand marketing for world's leading beverages to Dunkin'.

Dutch Bro Deploys Enterprise Cloud POS

Almost all of the coffee retailer's business is drive-thru.
Coffee Bean & Tea Leaf to Offer Digital B2B Gift Cards

New program powered by Blackhawk Network makes it quick and easy to purchase gift cards in bulk.
Starbucks Gives a Glimpse of Artificial Intelligence’s Increasing Role

In an earnings call with analysts Starbucks execs explained how the coffee retailer is using AI and predictive analytics. Plus, the coffee retailer's investments in drive-thru and off-prem.
Loyalty Program Pays Off for Starbucks

Starbucks Rewards tops 22.9 million active members amid “a full sales recovery in the U.S.” More than half of Starbucks’ U.S. sales come from Starbucks Rewards Members.
CASE STUDY: DavidsTea Ramps Up Efficiencies with New POS

The Canadian specialty tea retailer selected a new POS system to help elevate the customer experience and cut down on inefficiencies.
HMSHost, Starbucks Team Up to Integrate Tech

HMSHost will fully integrate the Starbucks loyalty program and mobile order and pay technology to HMS locations in travel plazas and airports in North America.
C3 Appoints Thomas Negrel as COO of EllaMia

Negrel's expertise will support expansion of C3's Eighth brand.
La Madeleine Debuts Drive-Thru with New Prototype

This location will have an expanded coffee and espresso program and a covered patio for outdoor dining.
Dunkin' Rewards Perks Members With Free Coffee Mondays

DD Perks members can get a free medium hot coffee with any purchase each Monday in February.
Starbucks' Loyalty Program Grows 15% YoY

More than 21.8 million consumers are active in Starbucks Rewards program. Rewards customers contributed 50% of U.S. company-operated sales in Q1.
Inspire Brands Completes Acquisition of Dunkin’ Brands

Dave Hoffmann, formerly CEO of Dunkin’ Brands, will help navigate the integration. Scott Murphy will assume the role of Head of the Inspire Beverage-Snack Category and President, Dunkin’.
Dunkin' Franchisee Sees Increased Reliance on Drive-Thru, Larger Orders

The Hari Group operates 55 Dunkin locations, most in the Chicago suburbs. "The reliance on drive-thru has increased drastically," says Raj Patel, president.

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