HMSHost will fully integrate the Starbucks loyalty program and mobile order and pay technology to HMS locations in travel plazas and airports in North America.
Dave Hoffmann, formerly CEO of Dunkin’ Brands, will help navigate the integration. Scott Murphy will assume the role of Head of the Inspire Beverage-Snack Category and President, Dunkin’.
The Hari Group operates 55 Dunkin locations, most in the Chicago suburbs. "The reliance on drive-thru has increased drastically," says Raj Patel, president.
Contactless options combined with new menu items lure in new customers. Plus, DD Perks active loyalty enrollment increased nearly 110% year-over-year in Q2.
Philip Auerbach appointed to newly created role. Stephanie Meltzer-Paul promoted to SVP, Digital Marketing, and Santhosh Kumar promoted to SVP, Information Technology.
The extended service enables Starbucks to engage with more Chinese consumers through multiple channels that tap into the Alibaba Digital Economy's user base of nearly 1 billion.
With 63% of consumers saying they want cleaning and safety measures posted in restaurants, Dunkin’ and Baskin Robbins will adopt the P&G Professional CleanPLUS Experience Program.