The original Teahouse opened in the city of Kaohsiung, in Southern Taiwan. It was born from a desire to serve traditional Taiwanese tea to friends and family, and to create a place where neighbors could gather and exchange stories. Eight years later, we introduced the tradition to the U.S.
Restaurant owners are embracing online ordering capabilities to appeal to a new generation of diners who have come to expect it as an option. Operators are finding the benefits go beyond mere convenience, however, as web ordering systems help to expand reach and offer valuable customer analytics.
From poor methodology to gaps between software and business requirements, many of the reasons for project failures are the same today as they were 10 years ago.
