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Family Casual Dining

A collection of news, articles and other featured content about Family Casual Dining.

Friendly’s Revamps Loyalty Program to Deliver More Perks

BFF Club features online ordering capability and provides greater customization of offers.

Chili's Adds Delivery, Partners with DoorDash

More than 1,000 Chili's locations offer delivery

David Greenberg named Vice President of Marketing and John Holzem named Vice President of IT,

5-point turnaround plan includes stabilizing dine-in experience and expanding off-premise, which grew 20% in Q1.

Off-premise business increased 15% compared to the prior year.

Ruby Tuesday Inc. hired industry vet Jenifer Boyd Harmon as its chief marketing officer. Harmon will lead the company’s marketing strategy, customer experience and advertising efforts for their 486 restaurants located across the U.S.

Anita Adams is promoted to President / CFO, and Steve Standlea to COO

CEO says the partnership is “an investment in an improved To Go and Curbside experience" and "lays the foundation to better meet the needs of today’s consumers.”

Guests complete a one-minute review at the end of the experience on Yumpingo devices or on their own device.

Industry vet has 20+ years experience working for Panera, Starbucks & Taco Bell.

DoorDash is integrated into Applebee's POS.

Wyman Roberts to step in as president of Chili’s, a role he’s previously held

Casual dining chain sees KPIs jump 4 weeks after updating mobile loyalty and CRM programs

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