Ruby Tuesday Inc. hired industry vet Jenifer Boyd Harmon as its chief marketing officer. Harmon will lead the company’s marketing strategy, customer experience and advertising efforts for their 486 restaurants located across the U.S.
From poor methodology to gaps between software and business requirements, many of the reasons for project failures are the same today as they were 10 years ago. One way to avoid the system implementation mistakes of the past is to adopt a modern view of project assurance methodology that focuses on these six best practices.
Restaurant owners are embracing online ordering capabilities to appeal to a new generation of diners who have come to expect it as an option. Operators are finding the benefits go beyond mere convenience, however, as web ordering systems help to expand reach and offer valuable customer analytics.