There’s nothing worse than a clumsy payment experience at the end of the night. Businesses that offer an experiential service will need to offer frictionless transactions and personalization to remain competitive this year.
To determine where to invest in your business this year, it’s essential to assess what customers want and how your property is or isn’t currently addressing this desire.
Hospitality Technology reflects on recent industry research to detail some of the trends that will be driving the hospitality industry in the year ahead. Plus, vendors weigh in with their predictions.
KBP Brands turned to Vibes to boost consumer engagement, increase in-store traffic and grow loyalty at its KFC restaurants through the delivery of timely, personalized messages.
To really understand the opportunities that mobile ordering offers operators, it is also necessary to understand the trends in guest demand and how and where mobile solutions have grown and are being employed by both operators and their guests to meet it.
Hospitality Technology's 2023 POS Software Trends Report: Leveraging Data & Analytics shares restaurant operators' plans for POS purchases, business drivers impacting investments, top features and functionalities, and priorities for leveraging data.