Brand's strategy focuses on reaching guests where they are. Subway Grab & Go platform features sandwiches that are prepared fresh daily by franchisees and distributed to Subway Grab & Go retail locations.
Ensuring the guest journey is seamless from ordering all the way to the hand-off to the guest is top priority for the fast-casual burger chain, says Stacy Fields, Senior Manager of Digital and Off-Premise Sales.
This industry veteran served in several leadership roles during her five-year tenure with the company, including Vice President of Restaurant Technology. She also served as Vice President of Digital and Consumer Technology at Subway.
Jason’s Deli is the first to use the Flybuy Pickup integration with Revolution. It provides chain restaurants an automated, premium solution, tracking the customer journey from order submission through arrival for order pickup.