Fast Casual Dining

The fast-casual brand is testing a kitchen management system that leverages AI and machine learning, and advanced location-based technology in its mobile app. Plus, Chipotle begins an in-restaurant test of its robotic assistant Chippy.

Executives from the three brands will share their outstanding achievements in restaurant technology innovation at MURTEC Executive Summit.

In test, promise times were consistently within 60 seconds of actual ready times.

Digital acceleration is transforming the restaurant industry, and if you’re not a part of the revolution, you are not leveraging your data to the fullest.

 

Mobile interactions and digital channels continue to be of the utmost importance.

Takeout tech is taking off. Restaurant operators and tech vendors share what’s hot now and where the industry is headed. 

Revel will also support the launch of Friendly's Cafe, a fast-casual concept.

HT caught up with Cassie Cooper to talk about the brand's 'Secret Menu' loyalty hook and upcoming tech initiatives.

5% of the support center staff were cut from the payroll.

Rob McColgan, current MRC CEO, will continue to lead the Modern Market and Lemonade brands. Keith Guilbault, current QDOBA CEO, will continue to lead QDOBA. Both will serve as Co-CEOs of MRC.

SYNQ3's Conversational AI ordering technologies and ACRELEC OrderMatic's intelligent audio system work in tandem to help restaurant operators navigate the new drive-thru landscape amidst labor shortages, rising costs, and strained order-taking environments.