Lync, Microsoft's Latest Communication Platform, Arrives
Microsoft recently commissioned Forrester Consulting to conduct a Total Economic Impact study that found that for a composite organization, Lync 2010 offers a risk-adjusted ROI of 337 percent, including $6.35 million in hard cost savings over three years, with a payback period of 12 months.
Today, more than 70 new devices optimized for Lync, including a variety of IP phones, headsets, speakerphones and webcams, are being announced by Polycom Inc., Aastra Technologies Ltd. and other device partners.
Polycom is announcing a telepresence solution designed to interoperate with Lync, through the Polycom HDX Series and Polycom UC Intelligent Core. Both solutions enable individuals and groups to collaborate naturally and effortlessly across any distance.
In addition, more than 30 partners are launching applications on the Lync platform for public and private organizations of all types and sizes. Solutions include contact centers, call recording, accounting, performance monitoring services and new applications that embed communications within business processes. Partners include Aspect Software Inc., Convergent Media Systems Corp., ProtonMedia Inc. and Wortell.
Finally, several partners, such as British Telecom (BT), Dell, Dimension Data, HP and Verizon Business are offering services to help customers evaluate, deploy and manage their Lync infrastructure.
Microsoft Lync 2010 and Microsoft Lync Server 2010 will be available for businesses of all sizes to purchase on Dec. 1, 2010. Microsoft Lync Online will be available as part of Office 365, with voice capabilities available in 2011. Lync Online will include instant messaging, presence, audio and video conferencing, and PC-to-PC voice calls.
Microsoft Lync is the new family brand for the products formerly known as Microsoft Communications Server, Microsoft Office Communications Online and Microsoft Office Communicator, and now also includes Microsoft Lync Web App and Microsoft Lync Online.