Labor/Workforce Mgmt/Scheduling

80% of White Castle team members said it's a great place to work – 23 points higher than the average U.S. company.

At Viridian, an Asian-inspired bar in Oakland, Calif., guests order and pay for their food and drinks by scanning a QR code.

Hotels on hiring spree with record wages, better benefits, flexibility.

Moving forward, it will be critical for the hospitality industry to invest in WFM solutions that utilize intelligent automation to help optimize their operations, maximize labor efficiency, and improve the employee experience simultaneously.

By implementing omni-channel POS systems, contactless payment options and back-of-house management solutions, restaurant operators can cultivate an engaging, supportive and fulfilling work environment for their staff.

HT caught up with Kyle Moses, Senior Director, Operations Services & Training & Development at QDOBA, to talk about using technology to train employees on the handling of major food allergens.

Generative AI is not meant to replace human employees, rather to enhance their capabilities and improve their efficiency.

One survey found that 86% of people said they would choose one hotel over another if it had fully contactless mobile check-in, concierge, check-out and facility reservation services.

Help Wanted signs are commonplace in hospitality. Here’s how operators are leveraging tech to cope.

To ease staffing burdens and help a limited workforce stretch farther, today we’re seeing new point-of-sales tech, automation and algorithm-based shift matching marketplaces where operators and skilled hospitality freelancers are connected.

Another great session from MURTEC! Quick-service labor trends and data, wage predictions for the next 12 months, and tips turning this into action. Featuring Jack Hannah, HourWork.

Integrating programmatic bidding helps increase quality applicants, reduces costs, and accelerates talent sourcing for hourly positions.