Labor/Workforce Mgmt/Scheduling

As technology improves and operational efficiencies are refined, workforce management tools will quickly be invaluable for maximizing revenue in the face of rising expenses.

The integration between xnPOS and Craftable will enable hoteliers to leverage their POS data to take control of their food & beverage costs, enhance procurement capabilities and streamline business operations, thereby increasing profitability.

New integration with TipQwik offers flexible solution to help hotel guests manage gratuities for services.

80% of White Castle team members said it's a great place to work – 23 points higher than the average U.S. company.

At Viridian, an Asian-inspired bar in Oakland, Calif., guests order and pay for their food and drinks by scanning a QR code.

Hotels on hiring spree with record wages, better benefits, flexibility.

Moving forward, it will be critical for the hospitality industry to invest in WFM solutions that utilize intelligent automation to help optimize their operations, maximize labor efficiency, and improve the employee experience simultaneously.

By implementing omni-channel POS systems, contactless payment options and back-of-house management solutions, restaurant operators can cultivate an engaging, supportive and fulfilling work environment for their staff.

HT caught up with Kyle Moses, Senior Director, Operations Services & Training & Development at QDOBA, to talk about using technology to train employees on the handling of major food allergens.

Generative AI is not meant to replace human employees, rather to enhance their capabilities and improve their efficiency.

One survey found that 86% of people said they would choose one hotel over another if it had fully contactless mobile check-in, concierge, check-out and facility reservation services.

Help Wanted signs are commonplace in hospitality. Here’s how operators are leveraging tech to cope.