Designed with accessibility and financial freedom in mind, the new Instant mobile app is released with a list of innovative new features and functionality.
The system simulates conversations with customers, allowing agents to practice in realistic environments and prepare more effectively for real interactions.
As hospitality faces critical staffing shortages, Starbucks positions itself as a top employer with expanded benefits and a renewed focus on workforce well-being.
Retail and Hospitality & Travel Leading in Automation: 54% of Retail and Hospitality & Travel companies ranked Advanced or Transformational on the Maturity Matrix, leading the way in overall scores and maturity.
