Restaurants

Transforming the Customer Experience with Conversational AI
The beauty of Conversational Messaging is that it helps brands engage their customers at every stage of the customer journey: creating awareness, building consideration, fructifying it into purchase, and ensuring delight.
Bolay Kitchen Taps YOOBIC to Boost Communication, Heighten Compliance, and Empower and Engage Frontline Employees
Fast-casual restaurant chain achieves operational excellence with digital workplace solution.

POS
A Little POS TCO Homework Can Pay Off Big on the Bottom Line
A typical 100-unit franchise can take an incremental $1,000,000 to the bottom line over the life if its point-of-sale system, just by considering Total Cost of Ownership (TCO). So claims SICOM Systems, Inc., the number one in POS sales to the BURGER KING community three years running.
Data & Analytics
Hypercom, Heartland Payments Expand Upon Payment Processing and Data Encryption Options
Heartland is licensing Hypercom's SmartPayments Server Software products as key components of its host electronic transaction processing platform.
Innovation
Windows 7 Finally Hits the Marketplace
Yesterday, Microsoft announced the availability of its new Windows 7 operating system, offering a streamlined interface and a host of new features.
Mobile Devices & Apps
Vegas Hooters Restaurant Adds Online Ordering for Convenient Wing Purchases
Recognizing the high demand for its tasty wings, Hooters restaurant within the Las Vegas Casino Hotel has chosen to offer the convenience of online ordering through its newly created website.
POS
ParTech, Epson Relationship to Offer Customers Extended Printer, POS Pairings
Under the expanded agreement, PAR will offer Epson's award-winning TM-T88IV, TM-U220 and EU-T432 receipt printers for PAR's ViGo, Gemini and EverServ Series 6000 POS terminals.
Back-of-House / Back-Office
Checkers Takes Proactive eDiscovery Approach with Unified Email SharePoint and File Archiving
Checkers turns to Mimosa to streamline the restaurant chain's Exchange and SharePoint eDiscovery processes, thus eliminating the need for IT to fulfill discovery requests by instituting a turnkey search for legal and HR to quickly complete these requests in minutes versus days.
Customer Experience/Service
Consumers Relate Mobile Web Site Woes: Two Out of Three Report Having Problems in the Last 12 Months
A recent study published by Gomez spotlights customers' dissatisfaction with mobile websites, reporting how unsatisfactory mobile Web experiences can negatively shape a consumer's opinion of an organization.
Payment Security
Merchant Warehouse Enhances Data Security on Aldelo's Next-Gen EDC POS System
Merchant Warehouse adds additional lines of security to the next generation of Aldelo's EDC POS system through the full integration with it's secure MerchantWARE Payment Gateway.
Payment Security
Unidine Processes Card Payments Quickly and Cost Effectively with TransNet Payment Engine
Unidine Corporation is able to integrate payments with its electronic cash registers and access data remotely by using Precidia Technologies' TransNet payment engine.
Payment Security
Precidia, Axia Partnership Delivers Tools for Secure, Flexible Payments at the POS
An agreement between Precidia Technologies and Axia enables hospitality organizations to integrate the TransNet payment engine application to deliver secure, flexible and managed payment processing.
POS
Top POS Selection Tips for Franchises
A restaurant's point of sale is a substantial tech investment for franchisees, and can have a significant impact on the efficiency and success of both the franchisee's business and that of the parent company. Before selecting a POS for your franchisees, review these top system considerations.
Back-of-House / Back-Office
Radiant Systems Names New Hospitality Channel Distributor in Ireland
Radiant Systems announced a new reseller agreement with Tierney's Office Automation to provide Radiant's hardware and Aloha software to the Irish market.

A collection of news, articles and other featured content about Restaurants.