Customer Experience/Service

Hilton expects to capture immediate group business leads through their recent partnership with the Cvent Supplier Network.

The Hard Rock Hotel & Casino in Las Vegas selects Rainmaker's revolution product suite to maximize profitability. System implementation is anticipated in the third quarter of 2009.

Leveraging the capabilities of both the Apple Mac mini and LodgeNet's HDTV technology, the LodgeNet IPTV+ provides guests with access to a broad selection of on-demand entertainment content, an interactive programming guide, supports delivery of TV- and Web-based entertainment, and provides a platform for the development of next-gen interactive applications.

TravelClick's social marketing optimization service is designed to open the door to online communities, engage consumers in interactive conversations, and drive traffic from numerous marketing channels.

Gaylord Hotels will promote its Total Meeting Pricing Promotion on the Cvent Supplier Network to capture additional group business.

CA Web enables brands to boost guest service across multiple properties and gather guest preference information to drive more effective marketing.

Through a newly announced agreement with MICROS, Merchant Link's hosted credit card security solution will soon enable OPERA PMS users to achieve PCI compliance and protect personal guest data.

Enhanced FlyteTouch gives travelers real-time airport flight status, boarding passes, local weather, traffic and safety information for total traveler service.